NENA NEWS
Managing Those Crazy Days
Wednesday, August 27 | 4 p.m. Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members
Click here to register!
This webinar provides centers large and small with the resources needed to overcome those truly challenging days. Through a review of operational tactics and resource management; a list of issues to discuss with your fire, police, and EMS partners; training tips; and expert insights from those who have been there, you'll come away prepared to help your agency successfully handle the busy days ... no matter how busy they really are.
Can't attend on the 27th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info
Dial-in and web-access details will be provided to attendees via email the week of the webinar.
Housing Is Filling Up Fast! Book Today!
NENA returns to the all-suite Caribe Royale in Orlando, FL for the 2014 Development Conference (Oct 5-8) and NG9-1-1: Are We There Yet Critical Issues Forum. Our special rate for attendees is only $139!
Click here to make your reservations before the block closes on September 2!
Critical Issues Forum Agenda Announced
During the fast-paced, informative day-and-a-half NG9-1-1: Are We There Yet Critical Issues Forum, you will hear from leaders in the field and gain the insights you need to navigate through the challenges ahead. Everyone involved in 9-1-1, from 9-1-1 authority personnel and county managers to PSAP managers, supervisors, and telecommunicators, will leave this event with an NG9-1-1 Preparation Checklist and a clear understanding of where we are, where we’re going, and, most importantly, how to get there.
Check out the full Forum agenda here.
Full NDC Session Schedule & Deliverables
At the NENA Development Conference, the event’s unique, output-oriented program offers you the flexibility to focus on the issues that are important to you in a dynamic, cooperative atmosphere. The important, hands-on work done during the event not only yields immediate rewards for the public safety community, but also bolsters NENA’s current standards development and helps define the Association’s path forward.
Click here for the latest schedule of sessions, and here to check out full session details and deliverables.
View the Brochure & Register Today!
Click here to view the NDC/CIF virtual brochure. You may also download a copy here.
Click here to register now, and save when you sign up for both events!
AmazonSmile is a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA.
To shop at AmazonSmile, simply go to smile.amazon.com from the web browser on your computer or mobile device. You may also want to add a bookmark to AmazonSmile to make it even easier to return and start your shopping at AmazonSmile.
On your first visit to AmazonSmile, you need to search for and select " National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation.
Click here to learn more and here to start shopping now!
The NENA Publications Committee is seeking submissions for publication consideration on all relevant topics that would be of interest to a 9-1-1 audience. Manuscripts should not exceed 20 double-spaced pages and should follow current American Psychological Association (APA) style. Further instructions for authors can be found by clicking here.
Manuscripts may be submitted electronically; send the document as an email attachment to NENA Communications Director Chris Nussman for consideration. The submission deadline is August 29, 2014.
Congratulations to the 22 9-1-1 professionals who passed the Spring 2014 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage.
Attendees of our conference are always looking for new and better ways of doing things in their professional and personal lives. Feedback from previous conferences shows that attendees expect to walk out of each breakout with key takeaways that are new and can be immediately implemented when they return to their offices.
This is where we want your help. The NENA 2015 Conference Team is looking for session proposals in the following topic areas: Accessibility; Analytics & Big Data; Applications & Technology Innovation; Call Taking & Processing; Data Management & Utilization; GIS; Hiring & Staffing; Interpersonal Issues; Leadership & Management; Next Generation 9-1-1; Personal & Professional Development; Preparedness & Contingency Planning; PSAP Administration; Public Education & Outreach; Regulation, Policy, & Governance; Stress, Health, & Wellness; Text Messaging; Training; and Wireless Challenges.
To ensure your submission receives due consideration, please ensure that:
- Your proposal is issue-focused, not product-focused;
- Your 65-word presentation description contains a precise objective and a clear audience takeaway; and
- You use proper grammar, capitalization, and punctuation.
Submit your great ideas by October 31, 2014. The online submission form for session abstracts is available at www.nena.org/nena2015/cfp. You can email Chris Nussman with any questions you may have.
Looking to get more out of your career? Want to stay on top of the latest in emergency communications? Need continuing education credits? NENA’s education program has just what you are looking for! We've already scheduled dozens of educational opportunities for you in 2014 and are adding more to the calendar every day! Upcoming offerings include:
Our courses and certification programs, developed and led by experts in the field, provide relevant, informative, and up-to-date training on all aspects of 9-1-1 technology and PSAP operations. Check out the current list of classes toward the end of this email or view it online. Contact Ty Wooten if you would like to book a class in your area, or if you have any questions.
And don't forget to like the NENA Education & Training Facebook page for the latest news and announcements!
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
EMERGENCY COMMUNICATION NEWS
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends and updates on public safety issues — not just 9-1-1, but police, fire, and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them and provide direct links to the original sources.
In other words, we do all the research and you get the latest news in your inbox or on your handheld device, absolutely free.
HELP WANTED
NENA's new and improved career center now offers more options and search functionality to job seekers and recruiters, including the ability to browse openings by category, subscribe to receive email notifications of new openings, and apply for openings directly online. Recruiters can now view and rate candidates applying for openings, search the resume database of available candidates (a members-only feature), and manage postings online.
UPCOMING EDUCATION COURSES
08.27.14 - Managing those Crazy Days! - Webinar Wednesday - Register here!
09.05.14 - Liability Issues in the 9-1-1 Center - Sacramento, CA (NENA Education Summit) - Register here!
09.06.14 - Caught in the Middle: A Guide to Middle Management - Sacramento, CA (NENA Education Summit) - Register here!
09.07.14 - Customer Service for 9-1-1 Professionals - Sacramento, CA (NENA Education Summit) - Register here!
09.22-26.14 - Center Manager Certification Program - Waterbury, CT - Register here!
09.23.14 - Overcoming Negativity in the Comm Center - Vaughan, ON, Canada - Register here!
09.23.14 - Leadership in the 9-1-1 Center - Vaughan, ON, Canada - Register here!
09.24.14 - Next Gen Employees for the Next Gen PSAP - Vaughan, ON, Canada - Register here!
09.24.14 - Change Management - Vaughan, ON, Canada - Register here!
10.05.14 - Understanding Databases in NG9-1-1 - Orlando, FL (NENA Development Conference) - Register here!
10.05.14 - Interpersonal Skills in the 9-1-1 Center - Orlando, FL (NENA Development Conference) - Register here!
10.19.14 - Liability in the 9-1-1 Center - Springfield, IL (IPSTA Conference) - Register here!
10.26.14 - Disaster Planning for PSAP's - Wisconsin Dells, WI (WIPSCOM Conference) - Register here!
11.19.14 - Caught in the Middle: A Guide to Middle Management - Omaha, NE - Register here!
12.8-12-14 - Center Manager Certification Program (CMCP) - Davenport, IA - Register here!
2.2-6.15 - Center Manager Certification Program (CMCP) - Charleston, SC - Register here!
3.9-13.15 - Center Manager Certification Program (CMCP) - Bloomington, IN - Register here!
Questions? Want to bring a course directly to you?
Visit our Host a Course page to find out how you can bring it directly to you. You can also contact NENA's Education & Operational Issues Director, Ty Wooten, for additional information.
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