NENA NEWS
Join NENA in Denver, CO, from October 6-8 for this one-of-a-kind event where you will learn about two of the biggest hot-button issues in public safety (data analytics and national telecommunicator training standards) and provide input on how they can be addressed to improve 9-1-1 service from coast-to-coast.
Participate in the Data Analytics Forum to learn how call information can be collected and analyzed to enable more effective and efficient 9-1-1 systems and provide guidance on NENA activities in support of developing data collection and sharing models for all stakeholders.
Attend the National Telecommunicator Training Standards Forum to discuss the big-picture questions surrounding training requirements and contribute to ongoing national efforts to develop baseline and continuing education standards for 9-1-1 professionals.
Register online today, download a paper form, view the event brochure, or visit the CIF webpage for additional event details.
The NENA Publications Committee is seeking submissions for publication consideration for future editions of The Call magazine. The upcoming edition will have an anticipated focus on "Stress, Mental Health, and PSAP Wellness," but all potential authors are encourage to send articles on any current or pressing 9-1-1 topics! Submissions to be considered for the Fall edition are due by Tuesday, September 3, 2013.
Manuscripts should not exceed 20 double-spaced pages and should follow current American Psychological Association (APA) style. Further instructions for authors can be found by clicking here. Manuscripts may be submitted electronically; send the document as an email attachment to NENA Communications Director Chris Nussman.
Trade your winter coat for a lightweight sweater: the NENA Development Conference is moving from its traditional February time-frame to October! Exact dates and location are TBD, but be sure to plan now to attend the next NENA Development Conference in October 2014! If you just can't wait that long, be sure to check out our upcoming Critical Issues Forum on Data Analytics & National Telecommunicator Training Standards, taking place October 6-8, 2013 in Denver, CO!
The Fall 2013 ENP Examination period is October 5-19, with applications due by September 10. A schedule of examination periods for ENP Certification is available at www.nena.org/enp.
Effective October 1, 2013, the re-certification fee will increase from $275 to $300. ENPs who must re-certify before the end of the year are encouraged to do so prior to September 30 to take advantage of the current fee. Effective with the Winter 2014 Examination in January, the ENP Application fee will increase from $395 to $420.
For 9-1-1 professionals looking to prepare for the Emergency Number Professional (ENP) examination, there is no better way than to participate in a study group. Participants will be better prepared for the ENP exam by increasing their general knowledge on telephone, radio, PSAP infrastructure, and human resource issues. Participants will also gain an understanding of the concept and purpose of NG9-1-1 and will be given a sample test.
This study group is conducted by L.R. Kimball, and the group's first hour-long class will be on Monday, August 12 at 4PM Eastern.
Email Sharon Counterman to register or for more information.
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We are excited to announce the launch of a new rewards program - available exclusively to you as a member of NENA! To join, log in to nena.org and click on the Member Rewards link from your member profile menu.
Designed to provide exclusive money-saving offers to our members, the new Member Rewards program gives you immediate access to THOUSANDS of discounts from a wide variety of exciting companies like AMC Theatres, Sprint, Walt Disney World, Red Lobster, 1-800-Flowers, Macy's and many more. There is an annual fee of $19.95* to join.
Join now, browse great deals, and start saving today! PLUS, a small portion of the proceeds will go to support NENA initiatives and help keep your membership dues low. Thank you for your support... and happy savings.
NENA's Center Manager Certification Program (CMCP) is designed to equip recently hired, newly promoted, and aspiring PSAP and 9-1-1 Authority managers and supervisors with the tools needed to effectively manage their agency through a rigorous 40-hour course of lecture and lab-based education. For more seasoned 9-1-1 professionals, the CMCP may serve to fill in some of the gaps and strengthen core competencies required in emergency communications center management.
The CMCP, unlike many other upper-level emergency communications training programs, utilizes a real-world, hands-on approach that is focused on topics encountered daily by managerial and supervisory level personnel: Business Writing, Financial Management, Human Resources, Legal Issues, and Communications Skills. With a curriculum built by current and former 9-1-1 center managers with decades of combined supervisory and training experience, the program will provide you with knowledge and skills that can immediately and drastically improve your on-the-job effectiveness and enhance your agency's everyday operations.
Register for upcoming CMCPs:
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
OPS UPDATE
Research is currently being done that explores the health of telecommunicators and video interpreters who handle emergency calls over time. NIU is looking for participants that fit any one of these profiles: telecommunicators with at least one year of experience, telecommunicators who use live video, video interpreters who have handled an emergency call, and telecommunication trainees within their first 3 months of training. Surveys are completed online and can be done in multiple sittings. Each project will have a drawing for two $100 cash prizes at its conclusion. Anyone interested in participating can email NIU and describe which of the four profiles seem to fit you best.
NENA PSAP Operations Committee is looking for members to work on a Succession Planning information document. The document is meant to provide ideas for having a human resource succession plan to maintain operational ability during times of transition. If you are interested, or have someone who is interested, please contact John Haynes.
Having adjudicated all comments, the subject document is now considered "stable." Per NENA IPR, Section 4.2.2 a "Stable Form Notice" is being issued and is shown at the bottom of this news item.
4.4.2 Disclosure During Review Period
When any Deliverable is in stable form, but before it undergoes review by the NENA Process Review Committee the Committee Resource Manager shall send a Stable Form Notice to all NENA Development Group participants giving notice of a deadline, at least sixty (60) days from the date of the announcement, by which all Patent Holders with respect to the Deliverable must submit a completed copy of the Licensing Declaration Form in Annex B to the Committee Resource Manager. All Stable Form Notices shall also be posted to the Committee Management Website.
Once the 60 days have passed, the document will go to the Process Review Committee for approval.
Stable Form Notice
Background
The NENA Intellectual Property Rights ("IPR") Policy, available at http://www.nena.org/?IPR, requires Participants in NENA Committees to disclose certain Patent IPRs during the process of developing a Deliverable such as a Technical or Operations Standard Document (i.e., any Standard). After receiving this notice, all Patent Holders have 60 days in which to submit a Licensing Declaration Form.
Notice
The Deliverable listed below has reached stable form and will be submitted to the NENA Process Review Committee in 60 days. Any and all Participants who hold Patent IPRs which may be implicated by the Normative Requirements of this Deliverable must submit a Licensing Declaration Form to the Committee Resource Manager within that time.
Deliverable Information
Title: NENA Information Document for Handling Text Message Calls to 9-1-1 in the PSAP
Document Number: NENA-INF-XXX (Not assigned until approved by NENA Executive Board)
URL: http://dev.nena.org/apps/group_public/document.php?document_id=1819&wg_abbrev=psapops-text-msg
Date of Notice: July 18, 2013
Submission Deadline: September 18, 2013
NENA Intellectual Property Rights Policy - Annex C - Stable Form Notice
TECH UPDATE
Having adjudicated all comments, the subject document is now considered "stable." Per NENA IPR, Section 4.2.2 a "Stable Form Notice" is being issued and is shown at the bottom of this news item.
4.4.2 Disclosure During Review Period
When any Deliverable is in stable form, but before it undergoes review by the NENA Process Review Committee the Committee Resource Manager shall send a StableForm Notice to all NENA Development Group participants giving notice of a deadline, at least sixty (60) days from the date of the announcement, by which all Patent Holderswith respect to the Deliverable must submit a completed copy of the Licensing Declaration Form in Annex B to the Committee Resource Manager. All Stable Form Notices shall also be posted to the Committee Management Website.
Once the 60 days have passed, the document will go to the NENA Process Review Committee for approval.
Stable Form Notice
Background
The NENA Intellectual Property Rights ("IPR") Policy, available at http://www.nena.org/?IPR, requires Participants in NENA Committees to disclose certain Patent IPRs during theprocess of developing a Deliverable such as a Technical or Operations Standard Document (i.e., any Standard). After receiving this notice, all Patent Holders have 60 days inwhich to submit aLicensing Declaration Form.
Notice
The Deliverable listed below has reached stable form andwill be submitted to the NENA Process Review Committee in 60 days. Any and all Participants who hold Patent IPRs which may be implicated by the Normative Requirements of this Deliverable must submit a Licensing Declaration Form to the Committee Resource Manager within that time.
Deliverable Information
Title: NENA NG9-1-1 Transition Plan Considerations Information Document
Document Number: NENA-INF-XXX.1 (previously NENA 77-501)
URL: http://dev.nena.org/apps/group_public/document.php?document_id=1904&wg_abbrev=ngtpc
Date of Notice: July 29, 2013
Submission Deadline: September 29, 2013
NENA Intellectual Property Rights Policy – Annex C – Stable Form Notice
EMERGENCY COMMUNICATION NEWS
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends and updates on public safety issues - not just 9-1-1, but police, fire and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them, and provide direct links to the original sources.
In other words, we do all the research and you get the latest news in your inbox or on your handheld device, absolutely free.
HELP WANTED
NENA's new and improved career center now offers more options and search functionality to job seekers and recruiters, including the ability to browse openings by category, subscribe to receive email notifications of new openings, and apply for openings directly online. Recruiters can now view and rate candidates applying for openings, search the resume database of available candidates (members-only feature), and manage postings online.
UPCOMING EVENTS
NENA and URISA are pleased to announce the newly re-engineered Locating the Future Conference (formerly known as the URISA/NENA Addressing Conference). The conference will take place at the historic Union Station in St. Louis, MO, from November 3-6, 2013.
With the new theme comes an invigorated slate of topics relating to location, addressing, public safety, emergency management, and 9-1-1. The world is changing at a rapid pace, and technologies related to location are more and more common. How do location and addressing adapt?
Housing Information
The conference will take place at the St. Louis Union Station Hotel. We were able to obtain an extremely attractive room rate of $119 single/double. Reservations must be made by October 2, 2013. Make your reservation now while there is availability.
CHAPTER CONFERENCES
09.04-06 | Kentucky Emergency Services Conference | Louisville, KY
09.08-12 | North Carolina NENA/APCO Annual Conference | Sunset Beach, NC
09.11-13 | Pennsylvania NENA Keystone State Chapter Conference | State College, PA
09.15-18 | Tennessee NENA Annual Conference | Murfreesboro, TN
10.10-11 | Colorado NENA/APCO State Conference | Longmont, CO
10.13-16 | Alabama NENA Gulf Coast Conference | Orange Beach, AL
10.14-16 | Oklahoma Public Safety Conference | Tulsa, OK
10.20-23 | Illinois Public Safety Telecommunications Conference | Springfield, IL
10.20-23 | Wisconsin NENA/APCO Fall Conference & Trade Show | Wisconsin Dells, WI
10.22-25 | Oregon NENA/APCO Fall Conference | Sunriver, OR
10.23-26 | South Carolina NENA/APCO Annual Conference | Myrtle Beach, SC
10.27-31 | Florida NENA/APCO Fall Conference | Tampa, FL
11.04-07 | NENA Ontario Conference | Ottawa, ON
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