NENA NEWS
Technology, data, and PSAP operations topics take center stage at the 2013 NENA Development Conference (Feb 10-13 in Orlando, FL), where the event’s unique, output-oriented program offers you the flexibility to focus on the issues that are important to you in a dynamic, cooperative atmosphere. The important, hands-on work done during the event not only yields immediate rewards for the public safety community, but also bolsters NENA’s current initiatives and helps define the association’s path forward in 2013. This isn’t your typical conference where attendees just sit back and listen – it’s an event where you can get personally involved and channel your energy and expertise to make a difference in the future of 9-1-1.
Click here to review the full listing of session times and descriptions.
9-1-1 Goes to Washington (March 17-20 in Washington, DC) brings together hundreds of 9-1-1 professionals from around the country with policy leaders in our nation's capital to explore and discuss today's most pressing 9-1-1 and emergency communications issues. 9-1-1 Goes to Washington is the only event where you can learn about the policy challenges facing public safety and take immediate action to address them through dialog with your elected and appointed officials.
NENA's Center Manager Certification Program (CMCP) is designed to equip recently hired, newly promoted, and aspiring PSAP and 9-1-1 Authority managers and supervisors with the tools needed to effectively manage their agency through a rigorous 40-hour course of lecture and lab-based education. For more seasoned 9-1-1 professionals, the CMCP may serve to fill in some of the gaps and strengthen core competencies required in emergency communications center management.
The CMCP, unlike many other upper-level emergency communications training programs, utilizes a real-world, hands-on approach that is focused on topics encountered daily by managerial and supervisory level personnel: Business Writing, Financial Management, Human Resources, Legal Issues, and Communications Skills. With a curriculum built by current and former 9-1-1 center managers with decades of combined supervisory and training experience, the program will provide you with knowledge and skills that can immediately and drastically improve your on-the-job effectiveness and enhance your agency's everyday operations.
Register for upcoming CMCPs:
Registration coming soon for:
- 09.16-20 in Edmonton, AB, Canada
- 12.09-13 in Gainesville, FL
Planning for NENA 2013 is well under way, and the conference team wants your ideas to help round out the program.
Attendees of our conference are always looking for new and better ways of doing things in their professional and personal lives. Feedback from previous conferences shows that attendees expect to walk out of each breakout with key takeaways that are new and can be immediately implemented when they return to their offices.
This is where we want your help. The NENA 2013 Conference Team is looking for session proposals in the following topic areas: NG9-1-1 Planning, Management, & PSAP Impacts; Leadership & Professional Development; Applications & Emerging Technologies; Interpersonal Issues & Personnel Management; Text Messaging; Training; Geographic Information Systems & Data Management; Policy, Governance, & Funding; Accessibility; Public Education; Health, Wellness, & Personal Development; and Telecommunicator Interests.
Click here for more information and submission details.
State and local 9-1-1 professionals, Federal agency representatives, and other 9-1-1 stakeholders will gather to participate in the "State of 9-1-1" forum webinar discussion, presented by the National 9-1-1 Program Office, Thursday, January 24 from 12-1 p.m. Eastern time.
This webinar, the second in a bimonthly series, will feature a Federal Communications Commission (FCC) update on NG9-1-1 activities, a case study from Indiana’s Enhanced 9-1-1 effort, and an open Q&A session.
Register to attend the event, Thursday, January 24, 2013, from 12-1 p.m. Eastern time.
For more information about the webinar series, visit www.911.gov and click on "State of 9-1-1 Webinar" under "Announcements."
As an active member, you know the value of NENA membership. Spread the word to peers and coworkers and earn great prizes and continuing education opportunities.
How it Works
Participation has never been easier. Simply log in to the new nena.org, click on the Refer a Friend link from the "My NENA Account" menu on the left-hand side of the screen, and send out your personal referral link to invite friends and colleagues to join online. This exciting new feature even allows you to track your invitations and rewards points along the way! For those recruits who choose to sign up using NENA's printable membership application, make sure they include your name in the "Referred by" line of the application.
The more you recruit, the greater the prize!
Every eligible member who recruits at least one (1) new member between January 1, 2013 and March 31, 2013, will receive an exclusive NENA member pen. Recruit as many new members as possible to reach new recruiter levels and earn rewards and valuable education opportunities including complimentary course, CMCP, and Annual Conference registration.
Start recruiting today! Visit the Member Recruitment page for full program details.
By now, you should have received an email from NENA with a link to your 2013 NENA dues invoice. Help NENA go green and save a stamp by choosing to pay online by check or credit card. If this is not an option for you or your agency, the email also contained a link allowing you to print out a copy of your invoice for local processing.
Instantly renew your membership online in just a few easy steps:
1) Simply log in to the NENA website
3) Click on Membership under the "Account History" header to view your renewal options.
4) Pay online by check or credit card
5) Print out a receipt for your records
Thank you for your continued support of NENA. We look forward to sharing many new and exciting member benefits with you in the coming year!
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
The NG9-1-1 Institute, in conjunction with the Congressional Next Gen 9-1-1 Caucus it supports, is proud to accept entries for the 2013 9-1-1 Honors Awards.For nearly a decade, the Institute has celebrated the work of professionals in emergency communications, those whose effort and dedication to public safety reflect the growing scope and importance of 9-1-1 service delivery, ranking them among the "best of the best." The awards ceremony will take place Tuesday, March 19, 2013, in Washington, DC, at the 9-1-1 Honors Gala.
The NG9-1-1 Institute is now accepting nominations for seven award categories: Citizen in Action; First Responder; 9-1-1 Professional; Government Leader; Industry / Technology Professional Private / Public Sector Award; Outstanding 9-1-1 Center / Program; and 9-1-1 Education / Awareness / Outreach.
The submission form and instructions can be found online at www.ng911institute.org. All nominations must be received by Monday, Jan. 28.
OPS UPDATE
This standard comprehensively addresses the risks posed by psychological stress on the personal health and organizational performance of PSAPs in North America. These risks and the costs of unmanaged stress are high for all 9-1-1 stakeholders—the dispatcher, the organization of the local PSAP, field responders who rely on dispatch personnel on scene, and for the public who depend on 9-1-1 for emergency service.
Click here for the document.
All comments are to be submitted using the NENA Document - Comment Tracking Form and email to docreview@nena.org no later than January 18, 2013, at 5 p.m. ET.
GOVERNMENT AFFAIRS UPDATE
Federal Communications Commission Chairman Julius Genachowski today announced plans to launch a rulemaking to strengthen the reliability and resiliency nationwide of our country’s 9-1-1 communications networks during major disasters. Widespread outages and disruptions to 9-1-1 services in the Midwest and mid-Atlantic regions – impacting more than 3.6 million people – led to an in-depth FCC inquiry into what went wrong, and what steps should be taken to better ensure public safety. The inquiry, conducted by the FCC’s Public Safety and Homeland Security Bureau, included in-depth investigation, public comment and analysis culminating in a report released today entitled "The Impact of the June 2012 Derecho on Communications and Services: Report and Recommendations."
Click here to view the Further Notice of Proposed Rulemaking released by the FCC on December 13 in the Text-to-9-1-1 docket. This item raises many important questions, particularly in respect to over-the-top text messaging applications.
EMERGENCY COMMUNICATION NEWS
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends and updates on public safety issues - not just 9-1-1, but police, fire and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them and provide direct links to the original sources.
In other words, we do all the research and you get the latest news in your inbox or on your handheld device, absolutely free.
HELP WANTED
NENA's new and improved career center now offers more options and search functionality to job seekers and recruiters, including the ability to browse openings by category, subscribe to receive email notifications of new openings, and apply for openings directly online. Recruiters can now view and rate candidates applying for openings, search the resume database of available candidates (members-only feature), and manage postings online.
UPCOMING EVENTS
Save the Date: Nov. 2-6 at the Union Station Hotel in St. Louis, MO! This conference, held in conjunction with URISA, focuses on the importance of addresses and locations in 9-1-1, public safety, emergency management and other fields. GIS professionals, addressing coordinators, planners, 9-1-1 and emergency response specialists come together for workshops, education, collaboration, and networking. Registration and additional details coming soon!
NENA Development Conference - Feb. 10-13, 2013 - Caribe Royale - Orlando, FL
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