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 Latest News    On Feb.14, the Federal Communications Commission (FCC) was publicly notified by the National Emergency Address Database (NEAD) administrator, NEAD LLC, that the NEAD had been fully decommissioned and would not be made available to the public safety community. NEAD was originally envisioned in the Roadmap for Improving E911 Location Accuracy, which was agreed upon by the four major wireless carriers, NENA, and APCO in 2014. Unfortunately, as reported to the FCC in 2019, the NEAD program ran into a host of logistical issues in the provisioning of database information and under performed in testing, indicating that the program was not sustainable and would not service public safety’s needs. While supportive of the NEAD’s objectives, NENA was skeptical of the NEAD approach from the beginning and accordingly insisted on the inclusion of several other guarantees in the 2014 road map. Despite our skepticism, we are disappointed that the NEAD approach has proven unsuccessful. Civic address — and indeed, the "door to knock on" — remain a crucial long-term goal for 9-1-1, but we cannot shortcut the path to accurate, sustainable, and actionable location information. NENA is committed to ensuring public safety is provided with the best possible 9-1-1 location information and will remain vigilant in overseeing industry progress toward this goal. We thank those who strove to make the NEAD a success. Click here to read more. An ENP scholarship opportunity is now available to current NENA members who meet the eligibility requirements for ENP Certification and plan to sit for the exam by January 2021. Five ENP scholarships will be awarded (one per membership region). Each scholarship recipient will receive complimentary registration to take the ENP exam during the Summer 2020, Fall 2020, or Winter 2021 examination periods. Candidates must complete and submit the online application by Friday, March 6. Scholarship winners will be notified by Friday, March 27. NENA is welcoming the establishment of an independent body to encourage greater interoperability in Next Generation 9-1-1 systems. Together with other stakeholders, NENA will participate in the new NG9-1-1 Interoperability Oversight Commission, an independent body that will oversee key programs related to interoperability in NG9-1-1, including the PSAP (Public Safety Answering Point) Credentialing Agency (PCA) and the NG9-1-1 Forest Guide. These new services are critically important and will require ongoing, stakeholder-driven oversight, which will be provided by the NG9-1-1 Interoperability Oversight Commission. The commission will oversee the development and operation of both services, including budgets, policies, management procedures, and any fees. Seats on the commission will reflect all affected stakeholders, including 9-1-1 authorities, commercial providers, standards development groups, elected officials, and 9-1-1 operators. NENA is actively soliciting volunteers to sit on the commission. If you feel you or someone you know would like to represent the PSAP community on this commission, then please submit their name! An open letter with submission instructions is available here, and the bylaws for the commission are here. It’s time to renew your NENA membership! You can do it in just a few quick steps: 1. Simply log in to the NENA website. And don’t forget, group memberships are a great way to share all that NENA has to offer with everyone in your organization! And if you're retired (and have been a NENA member for at least 12 years), you can apply for our new "Retired" member category. Click here for details. 
 Training Update
Women's Health in 9-1-1
Thursday, March 12 | 1 p.m. Eastern (live) or On-Demand FREE! Click here to register!
Presenters: Laurie Anderson, ENP - Charlotte County (FL) Sheriff’s Office | Athena Butler - Denver (CO) 9-1-1 CEUs: Attend this webinar and receive one-half of an ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section. Can't attend on the 12th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive. Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration. 02.24.20 | (Three day course) | 9-1-1 Center Supervisor Program | Garfield, New Jersey | Register Check out the NENA Education Calendar to see additional upcoming classes!  Association Business
Congratulations to the 9-1-1 professionals in Montana and Western Canada for coming together and forming the 52nd and 53rd chapters of NENA! Thanks for joining the mission!
 Document Announcements
The NENA Request for Proposal Considerations Information Document is intended for 9‑1‑1 authorities who have made the decision to issue an RFP for the purpose of procuring all or part of a Next Generation 9‑1‑1 system. This document recommends a structure and content to guide a project team that has been given the charter to develop an RFP. It anticipates that other work has been done and decisions have been made that support the development of the RFP. Implementation of this document will assist 9‑1‑1 authorities in developing an RFP to procure elements of an NG9‑1‑1 system, including PSAP Functional Elements, NG9‑1‑1 Core Services, GIS data and services, and Management Information System (MIS) data collection and reporting.
 Washington BriefingThe Centers for Disease Control and Prevention (CDC) has published Interim Guidance for EMS Systems and 911 Public Safety Answering Points (PSAPs) for the 2019 novel coronavirus in the United States (Interim Guidance). The Interim Guidance can be accessed here. The Federal Interagency Committee on EMS (FICEMS) encourages all EMS and 911 stakeholders to review the Interim Guidance. The CDC continues to closely monitor an outbreak of respiratory illness caused by 2019-nCoV that was initially detected in Wuhan City, Hubei Province, China. The most up-to-date information can be found here.  Volunteers WantedOver the course of the last four months, TRAINFO has been conducting research with the U.S. Department of Transportation's Federal Railroad Administration (FRA) to quantify the impact that blocked railroad crossings have on emergency responders and to evaluate the effectiveness that predicted train occurrence and duration information can provide to the emergency response process. Early results of the research have supported the need for predicted train occurrence and duration information in the emergency response process. Additionally, the results are showing the most effective place in the emergency response process to inject this information is at the dispatch level. To support the research, TRAINFO, on behalf of the FRA, is seeking members from the emergency communications agencies to participate in an interview process to evaluate the best use of predicted train occurrence and duration information in the emergency response process. The interviews are expected to take no longer than 15 minutes and will serve to evaluate if the early results of the research are a trend, or if they simply represent outlier scenarios. Interested parties should contact Neil Ternowetsky before March 15, 2020.
The NENA Institute Board (NIB) is seeking to fill an at-large seat on the NIB. The successful nominee will serve for two years beginning in June 2020. To apply, you must be a current ENP and a NENA member.
The NENA Institute Board has two objectives:
At-large delegates represent the NENA membership, help disseminate institute and ENP program information, and are involved in the ENP Examination Review. They are expected to attend the NENA Annual Conference, a two-day Examination Review, and the NIB Annual Business Meeting each year, as well as monthly conference calls. Applicants must have a firm knowledge of 9-1-1 technology, management, and operations, with a good grasp of how 9-1-1 will change in the future. Expressions of interest, along with a resume and/or bio, should be sent to Andie Burton, nominating committee chair of the NENA Institute Board by Monday, Feb. 24 for consideration by the nominating committee.  Featured Job OpeningsDirector of Emergency Communication | City of Springfield | Springfield, Missouri
Data Analyst | Snohomish County 911 | Everett, Washington
Public Safety Radio Dispatcher Trainee | San Jose Fire Department | San Jose, California Telecommunicator | Cook County Sheriff's Police Department | Des Plaines, Illinois  Telecommunicator Corner
Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC who has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.
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