 |
||||||||
| Archive | Subscribe | Print Friendly | The Call Magazine | www.nena.org | ||||||||
 Latest NewsNENA applauds the introduction of the 911 Supporting Accurate Views of Emergency Services (911 SAVES) Act. The bill would correct the federal government’s occupational classification of 9-1-1 professionals and accurately recognize them as an essential part of the public safety community. On March 7, Rep. Norma Torres (D-CA) – a former 9-1-1 dispatcher herself – and Rep. Brian Fitzpatrick (R-PA) introduced this zero-cost measure that would direct the White House Office of Management and Budget (OMB) to reclassify 9-1-1 telecommunicators and dispatchers in the federal government’s Standard Occupation Classification System. NENA President Jamison Peevyhouse said, "We applaud Rep. Torres, a longtime supporter of the 9-1-1 community, and Rep. Fitzpatrick for their leadership on this issue. NENA and its members have long advocated for an accurate statistical classification for 9-1-1 professionals to support critical research into the mental and physical impacts of 9-1-1 jobs. We urge all members of Congress to support this non-partisan, cost-free measure that reflects the respect and support the American public has for its 9-1-1 professionals, who answer more than 240 million calls for help every year." Contact your Member of Congress and Senators and encourage them to support this legislation!     At NENA 2019, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2019 is the must-attend event of the year. Don’t miss your chance to be a part of it! Click here to register and here to book your housing at the Gaylord Palms, our host hotel and conference venue. NENA is happy to announce the availability of this year's Gold Line Telecommunicator Continuing Education Scholarships! This scholarship opportunity is open to any telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with his or her current employer. Supervisory and other managerial personnel are not eligible for this award. Each Telecommunicator Continuing Education Scholarship recipient receives the following:
To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Applications will be accepted through March 22, 2019. Scholarship winners will be notified no later than mid-April. Click here to apply for a scholarship. The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open. Click here for additional information on the award, including criteria, past recipients and more. Click here to submit your nomination online. The deadline for nominations is March 29, 2019. NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The scholarship will be awarded for the NENA 2019 Conference & Expo, and covers the conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award. Please visit the scholarship webpage for information about the criteria, application procedure, and responsibilities. Click here to submit your application online. The application deadline is March 29, 2019.  Training Update
The Power of Positive Psychology
Wednesday, March 27 | 3 PM Eastern (live) or On-Demand FREE for NENA Members Click here to register!
Presenter: Doug Turner | Senior HR Consultant, Executive Coach, and Career Counselor CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section. Can't attend on the 27th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive. Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration. Questions? Contact Amanda Tegtmeyer with the NENA Education team.
The Case of PSAP Ransomware Attacks
Sponsored by Motorola Solutions Wednesday, April 3 | 1PM Eastern (live) or On-Demand FREE! Click here to register!
Speakers: Katja Jalonen, Administrative Support Manager, Martin County (FL) Sheriff’s Office | Dan Zeller, Director of 9-1-1 Cybersecurity, Motorola Solutions CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section. Can't attend on the 3rd? Register now and you will have access to the on-demand webinar archive via the registration landing page. Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration. The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program. 03.25.19 | (3-day course) | Center Training Officer Program (CTO) | Huntington, IN | Register Check out the NENA Education Calendar to see additional upcoming classes!  Association Business
Voting for NENA's 2019-20 Board of Directors is now open. On March 11, eligible members received an email with a direct link to NENA's online ballot along with voting instructions. Contact Member Services Director, Bri Robinson, if you did not receive a ballot. Once a member logs in, he or she will be able to review the nominations and vote. After officially casting a vote, the voter will not be able to change his or her vote or access the ballot again. This election is for the following positions:
Second Vice President | On-Demand Candidates Webinar Northeastern Region Director | On-Demand Candidates Webinar North-Central Region Director | On-Demand Candidates Webinar The election for Canadian Region Director is uncontested, and therefore will not be open for voting. The positions of Southeastern Region Director, Western Region Director, and Private Sector Director will be up for election in 2020. After the voting period has ended, the Election Committee will certify the results on Saturday, June 15 in Orlando, FL, in accordance with the NENA Bylaws. Join us at NENA 2019 in Orlando from June 14-19, where the results of the election will be announced and your new Board of Directors installed! Contact the Elections Committee with any questions about the nomination process, eligibility requirements, or general election details.
 Document AnnouncementsThe NENA Hearing Standard for Public Safety Telecommunicators is available for Public Review and Comment. This document is provided to assist PSAPs in establishing Americans with Disabilities Act (ADA)-compliant hearing standards for telecommunicators. Telecommunicators receive and process audible information from various devices, and must be able to differentiate and process numerous non-verbal audible alarms and indicators. Therefore, the standard has been created to assist managers in developing minimum hearing standards required to perform telecommunicator job functions. Download the document for review and submit your comments here. All comments are due by midnight Eastern on March 27, 2019. Contact the NENA Committee Resource Manager with any questions or concerns.  Washington BriefingOn Friday, the FCC proposed a vertical (or "z-axis") location accuracy metric of plus or minus three meters relative to the handset for 80% of indoor wireless 9-1-1 calls. The Commission tentatively concluded that such a location accuracy metric—within three meters above or below the phone—would be sufficiently accurate to identify the caller’s floor level in most cases and would be technically feasible under the timeframes established in the Commission’s Enhanced 9-1-1 rules. "NENA applauds the FCC’s adoption of an NPRM on vertical location-accuracy metrics," said the association's Government Affairs Director, Dan Henry. "9-1-1 location-accuracy improvements—especially those that allow 9-1-1 to dispatch field responders to a specific floor in a building—will enable more exact emergency response and save countless lives when implemented. NENA thanks the FCC for its continued leadership on this critical issue."  Featured Job Openings
Communications Center Supervisor l City of Eau Claire l Eau Claire, WI
Emergency Communications Assistant Director l Capital Area Council of Governments l Austin, TX Police Dispatch Supervisor l Chandler Police Department l Chandler, AZ 9-1-1 Computer-Aided Dispatch System Manager l Arlington County Department of Public Safety Communications l Arlington, VA  Telecommunicator Corner
Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.
|
||||||||
|
