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At NENA’s NG9-1-1 Standards & Best Practices Conference, you will gain an understanding of the world that is made possible by Next Generation 9-1-1 and help make it so.

#NENASBP is a conference unlike any other. It is an interactive, informative, attendee-driven event where you:

  • LEARN about the standards that are spurring the development and implementation of NG9-1-1 technology and operations best practices;
  • COLLABORATE on the guidelines, resources, and documents that enable NG services, systems, and PSAPs to reach their full potential; and
  • CONTRIBUTE your thoughts, ideas, and expertise to address 9-1-1’s most-pressing issues, define our path forward, and ensure the success of NG9-1-1. 

Join us in Orlando from January 21-24 where you’ll discuss and work to address the most pressing NG-related issues, including: GIS and NG-data needs; location services and accuracy; interoperability; telecommunicator SOPs; procurement and transition planning; security and resiliency; social media; apps and the Internet of Things; multimedia messaging and accessibility; disaster planning; staffing, hiring, and training; and the evolution of 9-1-1 center supervision and management.

Click here to check out the new #NENASBP brochure.

No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it!

Click here to register now, with special early-bird rates available through December 7. Click here to book your housing at the host hotel and conference site, the Embassy Suites Lake Buena Vista South.

Support NENA while you do your Amazon shopping this holiday season with AmazonSmile! It's a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection, and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA.

On your first visit to AmazonSmile, you need to search for and select "National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation.

An ENP scholarship opportunity is now available to current NENA members that meet the eligibility requirements for ENP Certification and plan to sit for the exam by March 2019.
 
Five ENP Scholarships will be awarded (one per membership region). Each scholarship recipient will receive complimentary registration to take the ENP exam during the Winter 2019 or Spring 2019 examination periods.
 
Candidates must complete and submit the online application by November 15, 2018. Scholarship winners will be notified by November 30.
 
Get ready for the exam by joining a study group! Florida NENA's upcoming study group begins on January 8, meeting every Tuesday at 2PM Eastern. Email Mark Whitby to sign up. Mission Critical Partner's next free ENP Study Group starts on January 28, and meets every Monday at 3PM Eastern. Email louisalake@mcp911.com to register. Study groups are led by subject matter experts and have proven to be a valuable resource to those preparing for the examination. Click here for info on these and other study groups.

It’s time to renew your NENA membership! You can do it in just a few quick steps: 

  1. Simply log in to the NENA website.  
  2. Go to your Manage Profile page.  
  3. Click on Membership under the "Account History" header to view your renewal options.  
  4. Pay online by check or credit card.  
  5. Print out a receipt for your records. 
You’ll see a slight increase in your 2019 dues that will help the organization grow and provide new benefits. One such benefit you’ll see almost right away: In 2019, all NENA members will receive access to every #WebinarWednesday offering throughout the year for free! That’s a brand-new member benefit worth $450! These hour-long webinars, offered on the last Wednesday of most months, cover the hottest issues in 9-1-1, help you stay in front of the industry’s latest developments, and provide practical takeaways that everyone in the center can use.
Training Update

The NENA Education Advisory Board seeks engaging and enthusiastic adjunct instructors to support NENA's Education & Training program. If you are a subject-matter expert in 9-1-1 operations, technology, database, or other 9-1-1-related fields and you have a proven track record as an excellent instructor, then you are invited to help NENA provide exceptional training across North America. 

Adjunct instructors may be asked to teach up to ten times per year. Attendance at annual development and training events is required, normally one weekend per year. Adjuncts are paid on a per-day-of-instruction basis with highly-competitive compensation rates.

For consideration, please submit the following to NENA's Education Director, Ty Wooten, by December 5: 

  • A ten-minute video of yourself instructing a class and teaching a concept
  • Three letters of recommendation, at least one of which should be from a former student
  • A letter of support from your employer, if applicable
  • A resume, including previous work experience, references, and contact information

 

11.16.18 | Preventing Telecommunicator Tunnel Vision | Loveland, CO | Register
12.03.18 | (3-day course) | Center Training Office Program (CTO) | Bloomington, IN | Register
12.04.18 (3-day course) | 9-1-1 Center Supervisor | Bradenton, FL |  Register
12.07.18 | Recruit, Hire, Retain, & Promote for Success | Destin, FL | FL NENA Fall Conference | Register
12.10.18 | Overcoming Negativity | Northglenn, CO | Register
12.10.18 | Quality Assurance: Achieving QA/QI in the PSAP | Conyers, GA | Register 

Check out the NENA Education Calendar to see additional upcoming classes!

Featured Job Openings
Talari
Emergency Communications Specialist l Dorchester County Department of Emergency Services l Cambridge, MD
Product Manager l Zetron l Redmond, WA
Communications Technician/Dispatcher l City of San Luis Obispo l San Luis Obispo, CA
Public Safety Dispatcher I Trainee l Schenectady County l Schenectady, NY

Visit the NENA Career Center to see other available jobs or post your opening today!

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Telecommunicator Corner
Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.