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 Latest News From now through October 26, NENA is accepting session proposals for the NENA 2019 Conference & Expo taking place at the Gaylord Palms in Orlando from June 14-19.
Presenting a session at NENA 2019 is an excellent opportunity to share your knowledge and experience with an audience of 9-1-1 professionals eager to gain and share information. It is also your chance to give back to the profession and help inspire, inform, and educate attendees on a variety of important issues.
Benefits for those selected to present at NENA 2019 include:
   At NENA’s NG9-1-1 Standards & Best Practices Conference, you will gain an understanding of the world that is made possible by Next Generation 9-1-1 and help make it so.
Join us in Orlando from January 21-24 and be part of the solution! With your peers from across the 9-1-1 universe, you’ll discuss and work to address the most pressing NG-related issues, including: GIS and NG-data needs; location services and accuracy; resiliency and interoperability; governance and funding; telecommunicator SOPs; procurement and transition planning; security and resiliency; apps and the Internet of Things; multimedia messaging and accessibility; hiring and training; and the evolution of 9-1-1 center supervision and management. No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it! Click here to register now, with special early-bird rates available through December 7. Click here to book your housing at the host hotel and conference site, the Embassy Suites Lake Buena Vista South. We are interested in understanding your opinions and attitudes about PSAP and 9-1-1 technologies and trends. In exchange for your time and participation in this survey, a donation will be made to NENA's Friends of 9-1-1 program in support of scholarships for 9-1-1 professionals. Take the survey here.
NENA applauds Wednesday's announcement by CTIA and nationwide wireless providers, including AT&T, Sprint, T-Mobile and Verizon, that they are implementing new handset-based technologies that more accurately determine the location of mobile 9-1-1 callers. Device-based hybrid (DBH) location technology solutions use a combination of smartphone technologies, sensors, satellite GPS, and crowd-sourced Wi-Fi measurements to find 9-1-1 callers in a variety of environments where traditional location technologies are less reliable, including inside of buildings. "With nearly 200 million 9-1-1 callers per year relying on wireless devices, it’s essential that 9-1-1 professionals are able to quickly and accurately locate these mobile callers," said NENA’s CEO Brian Fontes. "We applaud the wireless industry, device manufacturers, and software engineers for coming together to enable these life-saving advances in location technology." Congratulations to the twenty-five 9-1-1 professionals who passed the summer 2018 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage. Don't forget to show your ENP pride by ordering a limited-edition ENP challenge coin!
 Training Update
Enhancing 9-1-1 Operations With Automated Abandoned Callback & Location Accuracy
Sponsored by Motorola Solutions Thursday, September 20 | 1PM Eastern (live) or On-Demand FREE! Click here to register!
Speakers: Bob Finney, Director of Communications, Collier County Sheriff’s Office, Naples, FL | Keller Taylor, Infrastructure Operations Manager, Princeton University Department of Public Safety CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section.Can't attend on the 20th? Register now and you will have access to the on-demand webinar archive via the registration landing page. Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration.
09.10.18 | Overcoming Negativity | Gaylord, MI | (MI ID # NENA 201707A) | Register Check out the NENA Education Calendar to see additional upcoming classes!  Document AnnouncementsNENA Integrating Applications on Intelligent Workstations Information Document identifies, defines, discusses, and offers information to help PSAP managers make decisions that are necessary to integrate multiple applications on a single hardware platform at the Enhanced 9‑1‑1 Public Safety Answering Point (PSAP). NENA Standard Data Formats for E9‑1‑1 Data Exchange & GIS Mapping sets forth NENA standard formats for Automatic Location Identification (ALI) data exchange between Service Providers and Data Base Management System Providers, a Geographic Information System (GIS) data model, and formats for data exchange between the ALI Database and PSAP Controller equipment. This update adds additional legacy Classes of Service (CoS), standardized use of Service Descriptions in the Customer Name/Service field, and specifies the recommended CoS information and the recommended Service Descriptions. NENA Information Document for Location Validation Function Consistency provides recommendations that Location Validation Function (LVF) stakeholders, including operators, implementers, Geographic Information System (GIS) personnel and LVF clients can follow to help ensure that when LVFs from different vendors are provisioned with the same GIS data, they return consistent location validation responses for the same civic locations. The NENA Request for Proposal Considerations Information Document is intended for 9‑1‑1 Authorities that have made the decision to issue an RFP for the purpose of procuring all or part of a Next Generation 9‑1‑1 system. Specifically, this document recommends a structure and content to guide a project team that has been given the charter to develop an RFP. It anticipates that other work has been done and decisions have been made that support the development of the RFP. All comments are due by midnight Eastern on October 5, 2018. Contact the NENA Committee Resource Manager with any questions or concerns. Having adjudicated all comments, the subject document is now considered "stable." Per NENA IPR, Section 4.5 a "Stable Form Notice" is being issued and can be seen by clicking here.
 Washington BriefingThe 911 Grant Program provides grant funding to support state and local efforts to deliver optimal 9-1-1 services. The funding may be used for the implementation and operation of 9-1-1 services, E9-1-1 services, migration to an IP-enabled emergency network, and adoption and operation of Next Generation 9-1-1 services and applications. All States, the District of Columbia, U.S. Territories and Tribal Organizations are eligible for a grant and are encouraged to apply. Additional assistance to understand grant requirements and complete the application process will be available via webinars on August 21st, 23rd, and 27th. Learn more about the grant program and apply online here.
The NG911 Institute welcomes the nomination (including self-nomination) of prospective Board Members who are committed to the mission of the NG911 Institute and are prepared to dedicate themselves in the service of our organization. Institute Board Members are expected to:
On September 18, learn more about how the NG911 Readiness Checklist - a resource developed by the FCC's TFOPA - may soon be easier to use when a new digital version is released by the Joint SAFECOM/NCSWIC NG911 Working Group. Learn more about the intent of the self-assessment tool and how the development of an online version is progressing for state and local agency use. How do you coordinate with DoD installations in your jurisdiction? Interaction between DoD and state and local partners differs drastically state-by-state and across the country. The Washington State Enhanced 911 Office will share how it strives to develop a consistent statewide coordination solution that meets the needs of the state, local partners and the three major DoD hubs within the state. Click here to learn more and register. The Federal Communications Commission’s Disability Advisory Committee is hosting an education day for 9-1-1 professionals to discover the importance and opportunities of implementing Real-Time-Text (RTT). Attend online or in-person to learn:
 Volunteers WantedThe current 9-1-1 Suicide Prevention Standard published by NENA is due for revision. The NENA Suicide Prevention Working Group is, therefore, resuming soon. This will be an important revision process since several changes are needed to assure best possible care for those 9-1-1 callers at imminent risk of suicide. This standard will pursue inclusion of critical information about Crisis Text Line, terms for optimizing collaboration with National Suicide Prevention Lifeline and other accredited crisis call centers, and other changes. 9-1-1 professionals and mental health professionals are urged to join with other stakeholders as members of the working group to update this standard. Click here to join.  Featured Job Openings
Executive Director l METCOM 911 l Woodburn, OR
Communications Center Director l Pafford EMS l Hope, AR Senior Software Engineer Security Video Integration l GeoComm l Anywhere Finance Manager l Tarrant County 9-1-1 District l Fort Worth, TX Visit the NENA Career Center to see other available jobs or post your opening today!
 Telecommunicator Corner
Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.
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#NENASBP is a conference unlike any other. It is an interactive, informative, attendee-driven event where you not only learn about the standards that are spurring the development and implementation of NG9-1-1 technology and operations best practices, but also create the guidelines, resources, and documents that enable NG services, systems, and PSAPs to reach their full potential.
