Ben is Back is a major Hollywood drama starring Julia Roberts as the mother of an addict son. The filmmakers are looking to obtain 9-1-1 recordings made specifically for opioid overdoses that will play over the end credits of the film. To help spread awareness of this growing epidemic, the filmmakers are weaving together voices of real people suffering from drug-related tragedies across the country. 

In addition to audio of emergency calls that can be used legally, the filmmakers are also hoping to gain access to the corresponding dispatch reports containing information that may help the production team contact the caller. Out of respect for privacy and the traumatic nature of these calls, the filmmakers will be asking for permission to use the recordings. No names or personal information will be used, so anonymity will remain intact.

Ideally, calls and reports would be submitted to Bevan Thomas from Midwinter Pictures by August 1.

Click here to read more about Ben is Back.

Thanks to all who helped make NENA 2018 such an amazing event! A big thanks goes out to our sponsors, speakers, exhibitors, volunteers, and especially the attendees who took the time out of their busy lives to join us in Nashville! 

• Thank you to everyone who helped us raise more than $10,000 for 9-1-1 scholarships during the conference! You can help us provide even more vital training opportunities to members of our 9-1-1 family by texting NENA to 41444 and clicking the link in the reply message to complete your donation!
• Head over to the NENA Facebook page for more than 1,000 pictures from the conference and our fifth-annual Run for 9-1-1.
• Join us in congratulating our new Board of Directors President, Jamison Peevyhouse, ENP, and watch his inaugural remarks.
• See videos celebrating 9-1-1's heroes of the past and present, spotlighting our NENA 2018 award winners and scholarship recipients, and showing off highlights of the conference.
• Couldn't make it to the conference or want to view recordings of sessions you missed? Check out NENA's Live Learning Center for on-demand breakout session recordings!
• It's never too late to explore the expo hall! Check out the exhibitor roster and visit their websites.

Workplace Wellness on Any Budget
Wednesday, July 25 | 3PM Eastern (live) or On-Demand 
$50 for NENA Members | $85 for Non-Members
Click here to register!

For today's PSAPs, employee wellness has become an absolute necessity. Wellness programs reduce health care costs, increase employee satisfaction, diminish employee absenteeism, and attract more job candidates.

This webinar discusses wellness initiatives and resources specific to 9-1-1 communication centers. Learn how to implement programs on any size budget and how to improve mental and physical health while enhancing the all around well-being of frontline dispatchers. During this webinar, we'll talk about:

• The importance and benefits of wellness initiatives;
• The ways to address health issues beyond the physical, including mental, financial, emotional, and social; and
• Examples of how to execute and measure wellness plans in your center that are adaptable and customizable to meet your needs.

Presenter: Amy Fletcher - Charleston County (SC) Consolidated 9-1-1 Center

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Can't attend on the 25th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar.

07.30.18 (3-day course) | Center Training Office Program (CTO) | Rutgers University, NJ | Register
07.30.18 | Tactical Dispatch for the Telecommunicator | Rutgers University, NJ | Register
07.31.18 | Effective Call Handling Strategies for Individuals with Disabilities | Rutgers University, NJ | Register
08.01.18 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Rutgers University, NJ | Education Summit | Register 
08.06.18 (3-day course) | 9-1-1 Center Supervisor | Washington, DC | Register 
08.07.18 | Liability Issues in the 9-1-1 Center | Washington, DC | Register 
08.09.18 | Liability Issues in the 9-1-1 Center | Washington, DC | Register 
08.13.18 (5-day course) | Center Manager Certification Program (CMCP) | Fort Worth, TX | Register 
08.13.18 (3-day course) | 9-1-1 Center Supervisor | Columbus, IN |  Register 
08.13.18 | Preventing Telecommunicator Tunnel Vision | Washington, DC | Register 
08.14.18 | Interpersonal Skills in the 9-1-1 Center | Belton, TX | Register 
08.20.18 | Center Training Office Program (CTO) | Crown Point, IN | Register 
08.22.18 | Advanced Fire & EMS Dispatching | Dickinson, TX | Register 
08.28.18 (3-day course) | 9-1-1 Center Supervisor | Morris, IL |  Register 

Check out the NENA Education Calendar to see additional upcoming classes!

The NENA NG9-1-1 Call Processing Metrics Standard defines normalized NG9‑1‑1 call processing metrics for computing useful statistics so that independent implementations can derive the same comparable measurements. Call processing metrics are measurements between events in the call processing chain and are used to drive reporting, analysis, and real‑time monitoring.

The NENA E9-1-1 PSAP Equipment Standard defines the PSAP equipment requirements intended for use by users, manufacturers, and providers of E9‑1‑1 Customer Premises Equipment (CPE). This document is only applicable to E9‑1‑1 systems. NG9‑1‑1 systems have different requirements and meet different NENA standards. An NG9‑1‑1 LPG (Legacy PSAP Gateway) would be expected to conform with the E9‑1‑1 PSAP interfaces described in this document.

Having adjudicated all comments, the subject documents are now considered "stable." Per NENA IPR, Section 4.5 a "Stable Form Notice" is being issued for each and can be seen by clicking here. 

Job-Seeker Benefits –Customizable alerts based on your skills and interests –Anonymous profile and résumé posting –Résumé critique services –Job search tools and tips

Employer Benefits –Find highly qualified applicants quickly and easily –Only receive applications from those who meet your criteria –Tools to manage your positions and view activity reports –Searchable database of résumés and profiles

The NENA Career Board is the best resource to recruit high-quality professionals in the 9-1-1 industry. Posting your open jobs on the NENA Career Board ensures you're getting exposure to the right candidates.

Not only does posting your open jobs on NENA Career Board get them in front of top professionals, but you could also see your posted jobs on Google for Jobs, Google’s most recent feature, placing quality jobs from niche job boards on the first page of a user’s job search results!

Are you having trouble finding the time to search through all of the available positions on the NENA Career Board? Make sure the perfect opportunity doesn’t pass you by. Create a personal job alert and new jobs that match your search criteria will be emailed directly to you. You can also have your resume evaluated for FREE. Upload your resume to the NENA Job Board and find out how!

Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.