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 Latest News
Housing closes May 26 Download the #NENA2018 conference brochure to get a jumpstart on planning your conference experience! Inside you'll find keynote speaker info, a current exhibitor roster, abstracts for education and training sessions, pre-conference course and workshop descriptions, and much more. Learn, grow, connect and discover at #NENA2018!   
Through mid-May, millions of visitors to New York City are seeing this #ThankYou911 message featuring photos submitted by NENA members playing every hour on two of the giant screens in Times Square!
Click here to see it in action! Thanks to Comcast for their generous support and all of the members who contributed photos for this project! Congratulations to the twenty-seven 9-1-1 professionals who passed the winter 2018 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage. Why become an ENP?
Click here to download a newly-redesigned text-to-9-1-1 public education logo package that includes three different "Call if you can, text if you can't" campaign logos in a variety of formats for your use in educating the public on how and when to use text-to-9-1-1. You can find additional text-to-9-1-1 resources here.
The Run for 9-1-1 generates funds for scholarships and 9-1-1 training opportunities, promotes healthy living among 9-1-1 professionals, and gives the Nashville community and supporters from around the country a chance to say "thank you" to 9-1-1.  Training Update
NG9-1-1 GIS Data Development & Management Priorities
Wednesday, May 30 | 3PM Eastern (live) or On-Demand $50 for NENA Members | $85 for Non-Members Click here to register! This webinar identifies critical GIS data development and management priorities as they relate to the needs of Next Generation 9-1-1. GIS data requirements from NENA standards, as well as development and management guidelines from other NENA requirement and information documents, will be reviewed. Attend this hour-long #WebinarWednesday offering to:
Presenter: Richard Kelly - 911Datamaster CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section. Can't attend on the 30th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive. Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar.
Working Together to Connect & Protect
Sponsored by AT&T & FirstNet Wednesday, June 6 | 1PM Eastern (live) or On-Demand FREE! Click here to register!
If your PSAP is working with a legacy TDM system, this webinar will show you how to fully harness the power and promise of NG9-1-1. You’ll also find out how FirstNet interconnects with NG9-1-1 systems. Learn why modernizing with an IP-based system can help your PSAP:
Speakers: Mark Titus, AT&T ESInet™ Lead Product Manager | Ryan Burchnell, FirstNet Business Development Manager | Carrie Johnson, FirstNet Business Development Manager CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section. Can't attend on the 6th? Register now and you will have access to the on-demand webinar archive via the registration landing page. Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration. The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program. 05.30.18 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Traverse City, MI | (MI ID # NENA 201707C) | Register 05.31.18 | Tactical Dispatch for the Telecommunicator | Flint, MI | (MI ID # NENA 201803A) | Register View the NENA Education Calendar to see additional upcoming classes!  Association BusinessVoting for NENA's 2018-19 Board of Directors is open and runs until Thursday, June 7. On Monday, May 7, eligible members received an email with a direct link to NENA's online ballot along with voting instructions. Once a member logs in, he or she will be able to review the nominations and vote. After officially casting a vote, the voter will not be able to change his or her vote or access the ballot again. This election is for the following positions:
Southeastern Region Director (two candidates; open to voting-eligibile NENA members in the region only):
Western Region Director (three candidates; open to voting-eligible NENA members in the region only):
The elections for Second Vice President (read Gary Bell's candidate statement) and Private Sector Director (read Ron Bloom's candidate statement) are uncontested, and therefore will not be open for voting. The positions of Northeastern Region Director, North-Central Region Director, and Canadian Region Director will be up for election in 2019.
After the voting period has ended, the Election Committee will certify the results on Sunday, June 17 in Nashville, TN, in accordance with the NENA Bylaws. Join us at NENA 2018 in Nashville from June 16-21, where the results of the election will be announced and your new Board of Directors installed!
Contact Anna Marie Batt with any questions about the candidates, the voting process, or general election details.
 Document AnnouncementsThe Alliance for Telecommunication Industry Solutions (ATIS) Network Reliability Steering Committee (NRSC), in conjunction with NENA, APCO, and NASNA, recently announced the first deliverable from a joint initiative to improve PSAP notification in the event of a service outage. Service Providers: Outage Reporting Structure and Potential Types of 9-1-1 Outages provides recommendations for standardized content and delivery which will help reduce confusion associated with notifications independent of the service provider type. The report will be available in early June. "NENA is enthused at these significant improvements to the wireless service outage notification process and at the collaborative spirit of the public safety and industry organizations involved," said NENA CEO Brian Fontes. "This effort gives PSAPs and telecommunicators access to clear, standardized information on service outages; a result that will undoubtedly save lives and improve 9-1-1." Click here to read more.
Having adjudicated all comments, the subject documents are now considered "stable." Per NENA IPR, Section 4.5 a "Stable Form Notice" is being issued for each and can be seen by clicking here.
Having adjudicated all comments, the subject documents are now considered "stable." Per NENA IPR, Section 4.5 a "Stable Form Notice" is being issued for each and can be seen by clicking here.
 Washington BriefingAs the country continues to advance emergency communications with the implementation of Next Generation 9-1-1, it is critical for 9-1-1 industry stakeholders to have access to a thorough compilation of NG9-1-1-related standards. While the Program is not a standard-setting body, it collaborates with over 40 different standards development organizations (SDOs) to catalog and describe such standards. The seventh edition of the Next Generation 911 Standards Identification and Review is now available. This compilation of NG9-1-1 standards contains criteria that can serve as the basis to achieve 911 interoperability across multiple jurisdictions. With this document, 9-1-1 leaders have access to a robust list of standards that will support informed decisions for an effective transition to NG9-1-1. This document helps to:
 Featured Job Openings
Director of Technology l Marshall County Emergency Communications District l Lewisburg, TN
Director of Emergency Communications l Monterey County, California l Salinas, CA Vice President of Business Operations l MCM Consulting Group l Pennsylvania Public Safety Communications Manager l Grapevine Police Department l Grapevine, TX Visit the NENA Career Center to see other available jobs or post your opening today!
The NENA Career Board is the best resource to recruit high-quality professionals in the 9-1-1 industry. Posting your open jobs on the NENA Career Board ensures you're getting exposure to the right candidates. Not only does posting your open jobs on NENA Career Board get them in front of top professionals, but you could also see your posted jobs on Google for Jobs, Google’s most recent feature, placing quality jobs from niche job boards on the first page of a user’s job search results!
Are you having trouble finding the time to search through all of the available positions on the NENA Career Board? Make sure the perfect opportunity doesn’t pass you by. Create a personal job alert and new jobs that match your search criteria will be emailed directly to you. You can also have your resume evaluated for FREE. Upload your resume to the NENA Job Board and find out how!
 Telecommunicator Corner
Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.
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Lace up your running or walking shoes on June 17 in support of 9-1-1 training and wellness programs! For this special fifth-annual Run for 9-1-1, we're returning to Nashville - home of the first-ever Run for 9-1-1 - with an all new route! The run/walk is a fun and positive way to kick off your #NENA2018 conference experience. Even if you aren't a jogger or walker yet, you can be ready to join us in just a few weeks via programs like 
