The 9-1-1 Standards & Best Practices Conference
October 9 – 12, 2016 | Hilton Columbus Downtown | Columbus, OH
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An interactive, informative, attendee-driven event focused on improving PSAP performance and shaping the future of 9-1-1 systems

Join NENA for the inaugural 9-1-1 Standards and Best Practices Conference, a dynamic, interactive, and informative event where attendees learn, imagine, create, and collaborate to improve the 9-1-1 systems of today and tomorrow.  

Featuring a combination of educational, working, and envisioning sessions, attendees will spend three days learning about how agencies and service providers can use standards to create high-performing 9-1-1 environments; engaging with peers to initiate new projects and continue ongoing work; and identifying areas where NENA should focus future efforts. 

NENA Critical Issues Forum 
October 12 – 13, 2016 | Hilton Columbus Downtown | Columbus, OH
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An in-depth examination and discussion of two of the hottest topics in 9-1-1 focused on charting 9-1-1’s path forward

Join NENA and thought leaders and visionaries from across the 9-1-1 industry as we focus on two of the most fundamental issues facing 9-1-1 today: Cybersecurity and PSAP leadership in the NG9-1-1 environment.

Over two days and in multiple sessions, panel discussions, and Q&A opportunities, attendees will identify best practices, share important insights, engage with industry leaders, and define the future course of 9-1-1 and the actions that NENA, 9-1-1 agencies, and vendors must take to meet the ever-evolving needs of the 9-1-1 system and public safety professionals. 

Download the events preview flyer for additional details on both events!

Successful Interviewing for Better Hiring Outcomes
Wednesday, July 27 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members
Click here to register!

The candidate interview is arguably the most important part of the hiring process. You get out of interviewing what you put into it, which is why developing a well-prepared and consistent interviewing game plan is imperative if you hope to achieve good hiring outcomes. Join us for this hour-long webinar to learn about: 

• How to set up a framework for the overall interviewing process;
• The various types of interviews and interviewing techniques;
• What you should be asking in successful and informative interviews; and 
• Real life examples of good – and not so good – interviews. 

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section. 

Can't attend on the 27th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info
Dial-in and web-access details will be provided to attendees via email the week of the webinar.

Interested in taking the ENP Examination? Plan now to participate in Mission Critical Partner's free ENP Study Group starting this coming Monday! ENP study groups are led by subject matter experts and have proven to be a valuable resource to those preparing for the examination. This group runs through September 26 and meetings take place every Monday at 3PM Eastern. Email louisalake@mcp911.com to register.

Info on this and other study groups is available here.

NENA President, Renee Hardwick, is interested in the membership’s opinion on the issue of placing limits on the number of years an individual can serve on the NENA national executive board.  Please note that the outcome of any potential national action on this issue will NOT affect the rules established by chapters regarding service on chapter boards.

At NENA’s membership meeting held at NENA 2016 in June, Board Attorney, John Kelly, provided the below points that one should consider when forming an opinion on the issue of placing limits on the number of years an individual can serve on the NENA national executive board. They are: 

For limits on time: --Involves more members in association governance --Increases the opportunity to run for office against non-incumbents --Establishes consistency on the board, as chair officers are currently limited to a four-year term, whereas region directors are not limited --Provides the opportunity for new and different viewpoints on the mission of NENA and service to the membership --Reduces complacency among board members who have served several terms

Against limits on time: --Decreases institutional knowledge and experience gained through long-time service to the association, especially from the regional perspective --Reduces continuity of contacts between regional directors, chapter leaders, and the membership --Frustrates those willing to take the steps necessary to get elected and serve their region --Limits pool of those who are willing and able to hold board positions --Reduces familiarity with historical chapter issues

As approved by the membership at the annual meeting in June, NENA's new bylaws have been posted to the NENA website. Substantively, the new bylaws draw mainly from previous iterations. However, they have been significantly revised to improve their organization and clarity, and to remove provisions that are no longer relevant. For example, the new bylaws clarify the process of succession when a vacancy occurs among the officers. The new bylaws also remove provisions related to mail balloting for NENA elections, since no requests for a mail ballot have been received in several years. Further, the new bylaws consolidate provisions relating to duties and powers of the Board of Directors into a single section, to simplify operations. These are just a few of the important changes members can find in the new association bylaws, available here.

Recently, the NG911 Institute worked with the Co-Chairs of the NG911 Caucus to draft a "Dear Colleague" letter that encourages Members of Congress to consider visiting a local 9-1-1 center during the August recess and encouraging them to join the Caucus.  Click here to download a copy of the letter and use it as a tool to contact your Representatives or Senators to invite them to tour the PSAP and learn about local and national 9-1-1 issues. 

In support of the goal to improve emergency communications for our nation's citizens, the National 911 Program has released a Request for Information (RFI) to gather input about the establishment of a nationally uniform data system to document  PSAP call data and data related to the operation of local and state 9-1-1 systems.  

A nationally uniform 9-1-1 data system, once developed, would provide essential information to assist strategic planning, governance decisions, and improvements to the 9-1-1 system and its operations at all levels of government. These data would also be useful to private sector companies providing services to local and state 9-1-1 agencies. 

Click here to learn more.

Job-Seeker Benefits --Customizable alerts based on your skills & interests --Anonymous profile & résumé posting --Résumé critique services --Job search tools & tips

Employer Benefits --Find highly-qualified applicants quickly & easily --Only receive applications from those who meet your criteria --Tools to manage your positions & view activity reports --Searchable database of résumés & profiles