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You should have recently received an email from NENA with a link to your 2017 NENA dues notice. Help NENA go green and save a stamp by choosing to pay online by check or credit card. If this is not an option for you or your agency, the email also contained a link allowing you to print out a copy of your invoice for local processing.    

Instantly renew your membership online in just a few easy steps:   

  1. Simply log in to the NENA website. 
  2. Go to your Manage Profile page. 
  3. Click on Membership under the "Account History" header to view your renewal options.  
  4. Pay online by check or credit card. 
  5. Print out a receipt for your records.  

In appreciation of your continued support, when you renew online by credit card before December 31, 2016, you will receive free access to an upcoming NENA webinar of your choice or $50 off an annual subscription to our #WebinarWednesday program!   

We look forward to sharing many new and exciting member benefits with you in the coming year!

From now through October 28, NENA is accepting session proposals for the NENA 2017 Conference & Expo taking place June 3-8 in San Antonio!

Leading a session at a national NENA conference is a highly sought after role. It’s your chance to share your knowledge and experience with an informed and enthusiastic audience filled with 9-1-1 professionals eager to gain and share information.

For NENA attendees, session speakers are often the most memorable element of the conference. To meet our audience’s high expectations, your session must be engaging, informative, and applicable to a diverse audience with a wide range of professional and personal backgrounds. To ensure your submission receives due consideration, please ensure that:
  • Your proposal is issue-focused, not product-focused;
  • Your 65-word presentation description contains a precise objective;
  • You are able to identify three clear audience takeaways;
  • You fully complete all areas of the submission form and provide accurate contact information, including phone number(s), e-mail address(es), and mailing address(es);
  • You use proper grammar, capitalization, and punctuation
Click here to learn more and submit your great idea today!
Training Update
Securing Your PSAP Against Cyber Threats
Wednesday, October 26 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members
Click here to register!

Already this year, more than ten public safety agencies have been attacked or breached by hackers interested in data theft, data corruption, or extortion. Protecting your PSAP against ransomware and other attacks starts with understanding how to think about information security. Without a working knowledge of available standards, needed policies, and basic terms, you won’t be ready to respond. This webinar will provide you with a brief introduction to:

  • The NIST Cybersecurity Framework and NENA’s NG-SEC Standard;
  • Recommended operating policies and response plans; and
  • Common information security controls.
  • We hope you’ll join us to learn more about protecting the confidentiality, integrity, and availability of your data and critical safety-of-life systems like call-taking, CAD, and radio.

Presenter: Trey Forgety, NENA Director of Government Affairs

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Can't attend on the 26th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar.

11.6.16 | 9-1-1 Center Consolidation | Springfield, IL (IPSTA Conference) | Register
11.6.16 | Tactical Dispatch for Telecommunicators | Springfield, IL (IPSTA Conference) | Register
11.8.16 | Leadership in the 9-1-1 Center | Casper, WY | Register
11.14-18.16 | Center Manager Certification Program (CMCP) | Alexandria, VA | Register
11.29.16 | Quality Assurance: Achieving QA/QI in the PSAP | Davenport, IA | Register
11.30.16 | 9-1-1 Center Supervisor - Arlington Heights, IL | Register

View the NENA Education Calendar to see additional upcoming classes!

Association Business
GeoComm
NENA is pleased to open the nominations process for our 2017-2018 Executive Board election! This election will be for the following positions:
  • Second Vice President
  • Northeastern Region Director 
  • North Central Region Director
  • Canadian Region Director

All nominees must be current members in good standing for at least three years; have been employed for at least three years in 9-1-1; be certified Emergency Number Professionals (ENPs); and meet the minimum threshold of membership, leadership, and certification requirements as outlined in the Nomination Form. Nominees for the position of Region Director must reside in the region they wish to represent.

Click here to download a .zip file of documents and resources that includes:

  • Statement of Responsibilities
  • Nomination Form
  • Relevant NENA polices and procedures
  • NENA bylways

Click here to fill out your board nomination form online. A paper form is available in the .zip file of documents and resources.

The nomination deadline is March 15, 2017. Contact Nominating Committee Chair Christy Williams or Member Services Director Bri Robinson with any questions about the nomination process, eligibility requirements, or general election details.

Document Announcements

NENA Non-Mobile Wireless Service Interaction Information Document, NENA‑INF‑ 018.1-201X (DRAFT) is available for Public Review and Comment. The evolving and ongoing transition of wireless connectivity continues to increase the current number of non‑mobile wireless type 9‑1‑1 calling scenarios that may be more commonly presented as 9‑1‑1 emergency calls to PSAPs. This document seeks to provide basic background information on these increasingly more common non‑mobile 9‑1‑1 calling-type scenarios and point out near‑term considerations that may appropriately fit for these scenarios. See the full document and its Executive Summary for further details.

Click here for instructions on how to submit your comments.

All comments are due by midnight Eastern on November 14, 2016. Contact the NENA Committee Resource Manager with any questions or concerns. 

Having adjudicated all comments, the subject document is now considered "stable." Per NENA IPR, Section 4.5 a "Stable Form Notice" is being issued and can be viewed by clicking below.
Featured Job Openings
Solacom Technologies
Telecommunicator Supervisor l WestCO l Montrose, CO
Mobile Data Technician l Charleston County Consolidated 9-1-1 Center l North Charleston, SC
Police Dispatcher l Park City Municipal Corporation l Park City, UT
Public Safety Communications Manager l City of Casa Grande l Casa Grande, AZ
911 Dispatcher l Harris County Emergency Corps l Houston, TX
Visit the NENA Career Center to see other available jobs or post your opening today!

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