FCC Announces Opening of Public Safety Support Center

The Public Safety and Homeland Security Bureau (Bureau) announces the opening of its Public Safety Support Center (PSSC), a web-based, one-stop portal to enable Public Safety Answering Points (PSAPs) and other Public Safety entities to request support or information from the Bureau and to notify it of problems or issues impacting the provision of emergency services. The PSSC is available here.

A principal goal of the Bureau is to ensure consistent and timely support to public safety stakeholders. The development of the PSSC is the latest step by the Bureau to fulfill this goal. The PSSC will handle notifications of service outages, complaints related to carrier provision of location information, and register issues, or submit inquiries regarding PSAP or Public Safety operations or FCC rules and regulations.

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National Emergency Number Association