Volunteers Sought for NG9-1-1 Processing Metrics Work Group
The NG9-1-1 Call Processing Metrics Working Group is creating a NENA standard that specifies NG9-1-1 processing metrics. These metrics are traditionally considered to be defined time spans between pairs of processing events that can be used in reporting and analysis. Examples would be the time between two steps in call processing, or the time between a database query and the received response.
Skills needed include:
- PSAP and dispatch operations management experience
- Familiarity with i3 architecture
- Experience designing Public Safety call handling technology
- Experience writing technical standards
Click here to join this WG. The first meeting is currently scheduled for October 28.
National Emergency Number Association