Disaster & Contingency Plans Model Recommendation Available for Public Review & Comment
NENA Communications Center/PSAP Disaster and Contingency Plans Model Recommendation, NENA-INF-017.2-201X (formerly NENA 53-001) (DRAFT) is available for Public Review and Comment. The purpose of this document is to serve as a reference to a contingency planning section of a Standard Operating Procedure (SOP) for use by Communications Centers and/or PSAP Authorities as guidance in the formulation of an agency SOP. This document includes best practices, guidelines and procedures on:
- Staffing
- IT Security
- Redundant Systems
- Situations requiring evacuation
- Evacuation Procedures
- Return to Normal Operations
This is a second review due to substantive changes being made. These changes are highlighted in yellow and is the only text that is open for comment. Current NENA Development Group members with a login to NENA Workspace can submit comments by clicking here. Those without a login can click here. From there, select "add a comment" just above the title "Document Details." Please complete all requested data and "Save" OR if submitting multiple comments, select "Save and Add Another."
All comments are due by July 31, 2015, at 5PM ET. Contact the NENA Committee Resource Manager with any questions or concerns.
National Emergency Number Association