NENA Applauds FCC Action to Better Locate Wireless 9-1-1 Callers

For more than two decades, public safety professionals have advocated for the ability to quickly and accurately locate consumers who call 9-1-1 from wireless devices. Last week’s FCC action is a major step forward in this effort.

NENA applauds FCC Chairman Tom Wheeler, his fellow commissioners, and the FCC’s Public Safety and Homeland Security Bureau for their successful leadership on this complex but critical issue.

Under the new rules, wireless carriers will be required, for the first time, to use the latest technology to identify the location of consumers who call 9-1-1, even when calls are placed indoors. With its emphasis on identifying a caller’s physical address, the new FCC policy will enable public safety professionals to serve the public with greater speed, accuracy, and efficiency than ever before.

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National Emergency Number Association