NENA Releases Hearing Standards for Public Safety Telecommunicators
The Hearing Standards for Public Safety Telecommunicators document is a tool for PSAP managers to use in the development of minimum hearing standards for public safety telecommunicators. It defines the standard hearing requirements and audiology necessary to perform the basic functions of the telecommunicator position. This document includes information relative to telecommunicator position requirements, audiometric testing of candidates and employees, audiology, and the Americans with Disabilities Act as it relates to employment.
Click here to download a copy of the standard.
National Emergency Number Association