NG9-1-1 RFP Work Group Now Forming

In preparing for NG9-1-1 technology, as well as planning for routine replacement of PSAP premise equipment that is reaching the end of its service life, 9-1-1 administrators need to develop well-written Request for Proposals (RFPs) that clearly define requirements and expectations for any proposed systems. However, the process of defining minimum baseline functionality, desired features and expected deliverables in order to ensure a successful system implementation can be quite frustrating for the PSAP administrator, as well as the responding prospective vendors. The anticipated product of this work group will be an informational document for PSAP administrators that will assist them with the essential elements and best practices of RFP documents, as well as a sample boiler plate template to help successfully identify and document requirements for procurement of PSAP equipment. Members of both the PSAP and vendor community are encouraged to participate in this work group. If you would like to volunteer for this NENA Work Group, please complete the Join this Work Group form associated with the Request for Proposal (RFP) Work Group. Any specific questions may be directed to Lisa Dodson.

National Emergency Number Association