Participants Sought for Public Safety/Railroad Interaction Standard Operating Procedure Working Group

Project Need:
PSAPs may receive emergency calls from railroad call centers, railroad-sworn personnel or similar parties related to railroad incidents. PSAPs must interact with railroad call centers when the PSAP becomes aware of an incident requiring emergency assistance involving a railroad.

Stakeholders:
Public Safety Authorities, PSAPs, Railroad Call Center management and personnel, Federal Railroad Administration, Railroad field responders, Emergency First Responders

Scope:
It is of benefit to both railroad and PSAP personnel to have standardized national recommendations and procedures, ensuring a quick and accurate information exchange. The NENA railroad and PSAP working group (WG) will provide information and guidance for updating of NENA 56-507 Railroad Public Safety Answering Points (PSAPs) Interaction document. The WG shall provide updated information and guidance for operational interaction between PSAPs, railroad call centers, railroad-sworn personnel in the field and related railroad responders.

Interested parties should send an email to DSC-leadership@dev.nena.org.

National Emergency Number Association