SMS Text-to-9-1-1 Information and Planning Guide Now Available

This document provides information and planning guidelines for Public Safety to support their efforts to plan and implement Interim SMS Text for 9-1-1 service. Version 1 will be followed in a few weeks by an expanded version 2 that will document more information in this area, including the experiences of early adopters for SMS text for 9-1-1. Public Safety management is encouraged to take action to bring SMS text-to-9-1-1 to their county, to provide texting to 9-1-1 capability to the residents who are deaf, hard of hearing, or have a speech disability, as well as others who need to use text in emergency situations. Questions can be referred to Roger Hixson.

This document, and other valuable text-to-9-1-1 resources, are available here.

National Emergency Number Association