NENA Releases New NG9-1-1 Planning Guidelines Information Document
NG9-1-1 Planning Guidelines Information Document, NENA-INF-006, is now available! The purpose and scope of this document is to provide overall, high-level guidance to help 9-1-1 Authorities create a smooth, timely, and efficient transition plan to accomplish implementation of NG9-1-1.
While the development of technical standards and related information is still ongoing, there are many actions that 9-1-1 Authorities should consider in preparing for transitioning to an NG9-1-1 environment. These actions relate mostly to the preparation necessary to lay the proper foundation for this transition. At a high level, this process is relatively logical, and involves efforts to identify and organize the following Project Management actions:
- Initiatives: Education, governance, scope & goals
- Drivers: Cost factors, emergency event response, institutional, statutory, geo-political situations, opportunities, and constraints
- Constraints: Identify the bounds within which the initiative will need to exist
- Requirements: What kind of service environment is called for
- Inventory: What is already in place and what is missing
- Partnerships: Build inter-local/inter-authority relationships and communication channels, including the current provider of emergency services
- Specific Actions: Establish coordination of roles and responsibilities, funding sources, documentation, and performance measurement metrics
- Planning: Technological and operational deployment, training, communication, testing, and go-live plans and procedures
More specific details for each of these Project Management actions are provided within the document.
National Emergency Number Association