There are an increasing number of smartphone applications (apps) entering the market that impact public safety and emergency communications. Many of these new apps are developed with a high degree of creativity and innovation, but may not fully consider the impacts on 9-1-1 and public safety during the development process.

NENA: The 9-1-1 Association and APCO have worked together to provide developers with information on the Enhanced 9-1-1 (E9-1-1) technical architecture, as well as operational limitations that may influence the development of smartphone apps.

The document provides an overview of the E9-1-1 system and outlines key issues for consideration by smartphone application developers. Click here to review this information on the NENA website or download a PDF copy of the document.

Questions? Pose them on the NENA Smartphone Applications Forum.