On August 30,  Louisiana Telecommunicator Emergency Response Taskforce (TERT) State Coordinator Violet Anderson notified National Joint TERT Initiative (NJTI) Co-Chairs Sherry Decker and Natalie Duran of a TERT request for assistance by the St. John the Baptist Parish Sheriff's Office PSAP. The center had been overloaded with requests for service and all the telecommunicators, who were also victims of the storm, had been working non-stop. 

The eight-member TERT Team, consisting of six members and two Team Leaders, provided support for the PSAP staff who were pushing 40 hours on-duty without relief. NENA commends the TERT Team for their extraordinary dedication to service during this crisis.

Roxanna Johnson, Team Leader - Frisco PD 

Erika McComis, Team Leader -  Bridgeport PD

Chris Ellsworth - Frisco PD     

Steven Jones - Bayown PD

Danita Chapa - Lubbock SO

Toye Harmon - Lubbock SO

Janie Arguello - Lubbock SO

Cindy Moorhead - DFW Airport DPS 

Learn more about the TERT Program here.