Congrats to Our NENA Volunteer of the Quarter, Brian Tegtmeyer!
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Congratulations to Brian Tegtmeyer, the Executive Director of DUCOMM in Illinois, our Volunteer of the Quarter! Since becoming a member of the Education Advisory Board in 2012, his volunteer work has been exceptional. Brian has worked tirelessly to expand and refine education offerings particularly in those that are PSAP-centric. He has used his knowledge and experience to create course materials for telecommunicators and supervisors who are wanting to expand their knowledge of PSAP operations, as well as learn the leadership skills that are much needed in our profession. He is a professional and proficient instructor, and has taught many in-person courses and delivered NENA webinars to rave reviews. Some of his achievements include
- Assisting in the revamping/updating of the Center Manager Certification Program (CMCP);
- Becoming an outstanding instructor of the CMCP;
- Developing the Communications Trainer Officer course;
- Developing the PSAP Supervisor course;
- Assisting with the development of the Recruit, Hire, Retain, & Promote course; and
- Developing a Tactical Dispatch course.
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