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Archives | www.nena.org | December 10, 2015
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New Contingency Planning Document Now Available

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The NENA Disaster & Contingency Plans Model Recommendation Information Document serves as a reference to a contingency planning section of a Standard Operating Procedure for use by Communications Centers and/or PSAP Authorities as guidance in the formulation of an agency SOP. This document includes best practices, guidelines and procedures on Staffing, IT Security, Redundant Systems, Situations requiring evacuation, Evacuation Procedures and Return to Normal Operations.  

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