New NENA Contingency Planning Standard available for Public Review and Comment
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NENA Communications Center/PSAP Disaster and Contingency Plans Model Recommendation, NENA-STA-011.2-201X (originally 53-001) (DRAFT) serves as a reference to a contingency planning section of a Standard Operating Procedure (SOP) for use by Communications Centers and/or PSAP Authorities as guidance in the formulation of an agency SOP. The document includes best practices, guidelines, and procedures on:
- Staffing
- IT Security
- Redundant Systems
- Situations Requiring Evacuation
- Evacuation Procedures
- Return to Normal Operations
The document is available for Public Review and Comment until April 30, 2015, at 5 p.m. ET. All comments shall be submitted by clicking here and then selecting "add a comment" just above the title "Document Details." Please complete all requested data and "Save" OR if submitting multiple comments, select "Save and Add Another".
Any questions or concerns with submitting your comments can be directed to the NENA Committee Resource Manager.
   
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