The NENA Succession Planning Information Document provides PSAPs and governing 9-1-1 authorities with information to identify and plan for changes in critical tasks positions. The unique nature of Communications Centers/PSAPs means that no Operational Document can fully capture the needs of all PSAPs. This document is intended to provide guidance and is not intended to be all-encompassing.
National Emergency Number Association Alexandria, VA
800.332.3911
P: 202.466.4911
Fax: 202.618.6370 www.nena.org
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