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07.30.14 - Webinar Wednesday: Finding the Balance - Register now!
08.13.14 - Overcoming Negativity in the Comm Center - Salt Lake City, UT (NENA Education Summit)
08.14.14 - Caught in the Middle: A Guide to Middle Management - Salt Lake City, UT (NENA Education Summit)
08.15.14 - Customer Service for 9-1-1 Professionals - Salt Lake City, UT (NENA Education Summit)
09.05.14 - Customer Service for 9-1-1 Professionals - Sacramento, CA (NENA Education Summit)
09.06.14 - Developing a Quality Assurance Program from Call to End of Incident - Sacramento, CA (NENA Education Summit)
09.07.14 - Caught in the Middle: A Guide to Middle Management - Sacramento, CA (NENA Education Summit)
09.15-19.14 - Center Manager Certification Program - Waterbury, CT
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Visit our Host a Course page to find out how you can bring it directly to you. You can also contact NENA's Education & Operational Issues Director, Ty Wooten, for additional information.
   
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