| Archives | www.nena.org | May 27, 2014 |
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NENA Statement on Carrier Deployment of Text-to-9-1-1 Capabilities Although this feature offers callers a strong new tool to reach out during an emergency if they are unable to place a traditional voice call, text-to-9-1-1 may not be functional for all consumers just yet. "It is very important for the public to recognize that the May 15 implementation date for carriers does not mean that text-to-9-1-1 service will available to all consumers on that day," cautioned Brian Fontes, CEO of NENA – The 9-1-1 Association. "Text-to-9-1-1 availability will ultimately depend on funding and the deployment of hardware, software, and training programs at the nearly 6,000 9-1-1 centers across America, and progress will vary from one community to the next." The text-to-9-1-1 capability is particularly useful for over 40 million Americans who are deaf, hard of hearing, or have speech disabilities. Text-to-9-1-1 also offers potentially life-saving advantages to callers in domestic abuse situations or tragedies like school shootings, who cannot voice their situation or location. Click here to read the rest of the NENA statement. A number of text-to-9-1-1 resources be found at www.nena.org/text-resources.
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National Emergency Number Association Alexandria, VA 800.332.3911 P: 202.466.4911 Fax: 202.618.6370 www.nena.org |