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Archives | www.nena.org | April 14, 2014
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Friends of 9-1-1 Launches Scholarship Program for Emergency Call Takers

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Emergency call takers have a new opportunity for education and professional development as the Friends of 9-1-1 initiative announces the availability of Telecommunicator Continuing Education Scholarships. Applications for the program are being accepted through April 30 and are open to any 9-1-1 call taker with at least one year of experience and in good standing with his or her employer.

"Being a 9-1-1 call taker is a rewarding but pressure-packed job," explained Brian Fontes, CEO of NENA. "It requires a variety of skills gained through training and experience. These professionals often work long shifts, handling dozens of calls, and often not knowing how or if the various emergencies are resolved. Being responsive to those in need, harnessing new technologies, and managing the stress of the job drives a need for expanded training, professional development, and wellness programs for call takers in nearly every community."

The scholarships are the first to be made available through Friends of 9-1-1. Each Telecommunicator Continuing Education Scholarship recipient will receive:
  • Complimentary registration to the NENA 2014 Conference & Expo, a savings of $829;
  • Complimentary registration for a one-day, pre-conference course of choice at NENA 2014, an additional savings of $275; and
  • A $500 travel stipend.
Interested applicants can click here to learn more and to apply online. To show your support for the 9-1-1 community and become a Friend of 9-1-1, visit here.  

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