| Archives | www.nena.org | April 1, 2014 |
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04.11.14 - Liability Issues in the 9-1-1 Center - Schaumburg, IL (NENA Education Summit) - Register here! 04.12.14 - Caught in the Middle: A Guide to Middle Management - Schaumburg, IL (NENA Education Summit) - Register here! 04.13.14 - Overcoming Negativity in the Comm Center - Schaumburg, IL (NENA Education Summit) - Register here! 04.28.14 - Quality Assurance Beyond Call Taking - Orlando, FL (IAED Navigator) 04.29.14 - Caught in the Middle: A Guide to Middle Management - Orlando, FL (IAED Navigator) 05.12-16.14 - Center Manager Certification Program - Seattle, WA - Register here! 05.14.14 - From Ostrich to Eagle: Improving the PSAP Work Culture - Virginia Beach, VA (VA NENA Conference) 05.18.14 - Change Management in 9-1-1 - Lansing, MI - Register here! 06.11-15.14 - Center Manager Certification Program - Nashville, TN (NENA 2014) 06.14.14 - Supervisory Development: A Guide to Moving Ahead in Your Career - Nashville, TN (NENA 2014) 06.14-15.14 - SOP SOS - Nashville, TN (NENA 2014) 06.14.14 - Interpersonal Skills - Nashville, TN (NENA 2014) 06.15.14 - Liability Issues in the 9-1-1 Center - Nashville, TN (NENA 2014) 06.15.14 - Comm Center Staffing Workshop - Nashville, TN (NENA 2014) 06.15.14 - Caught in the Middle: A Guide to Middle Management - Nashville, TN (NENA 2014) 06.15.14 - Developing a Quality Assurance Program from Call to End of Incident - Nashville, TN (NENA 2014) 06.15.14 - Understanding Databases in NG9-1-1 - Nashville, TN (NENA 2014) 08.13.14 - Overcoming Negativity in the Comm Center - Salt Lake City, UT (NENA Education Summit) 08.14.14 - Caught in the Middle: A Guide to Middle Management - Salt Lake City, UT (NENA Education Summit) 08.15.14 - Customer Service for 9-1-1 Professionals - Salt Lake City, UT (NENA Education Summit) 09.05.14 - Customer Service for 9-1-1 Professionals - Sacramento, CA (NENA Education Summit) 09.06.14 - Developing a Quality Assurance Program from Call to End of Incident - Sacramento, CA (NENA Education Summit) 09.07.14 - Caught in the Middle: A Guide to Middle Management - Sacramento, CA (NENA Education Summit) 09.15-19.14 - Center Manager Certification Program - Waterbury, CT Questions? Want to bring a course directly to you? Visit our Host a Course page to find out how you can bring it directly to you. You can also contact NENA's Education & Operational Issues Director, Ty Wooten, for additional information.
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