Archives | www.nena.org | April 1, 2014

Enbridge Now Offering Online Pipeline Emergency Training for 9-1-1

Enbridge recently announced the successful launch of an online pipeline emergency training program for 9-1-1 center personnel serving areas along Enbridge’s onshore pipeline systems throughout the United States and Canada, including the Vector Pipeline system operated by Enbridge. The training was developed in partnership with NENA and includes material from a NENA standard and Pipeline Emergencies, an industry leading pipeline emergency response training program developed by the National Association of State Fire Marshals (NASFM).

The one-hour training program features 3-D, interactive graphics to help call takers and dispatchers better visualize how to initiate a response to pipeline incidents. The program covers the basics of crude oil and natural gas gathering and transmission pipeline operations. It also includes real-life scenarios that guide dispatchers on how to recognize the warning signs of a potential pipeline emergency, locate contact information for pipeline operators, and relay information to the public and emergency responders.

Information on accessing the training program can be obtained by sending an email to ERinfo@enbridge.com.

National Emergency Number Association
Alexandria, VA
800.332.3911
P: 202.466.4911
Fax: 202.618.6370
www.nena.org