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Archives | www.nena.org | October 1, 2013
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Information for PSAPs Regarding Chrysler Uconnect 9-1-1 Feature

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Chrysler Group LLC recently announced that, as part of its new suite of connected services called Uconnect® Access, select vehicles now come equipped with a built-in data connection as well as a 9-1-1 button on the rear-view mirror. Occupants in vehicles with Uconnect Access can push the 9-1-1 button to connect to the appropriate PSAP who can dispatch responders to an accident scene, if necessary.

This service does not rely on a paired Bluetooth-enabled mobile phone. Rather, Chrysler Group vehicles which have this feature utilize an embedded wireless connection which does not require the use of a third party call center. This service makes a 9-1-1 call through the cellular network and E9-1-1 to the appropriate PSAP on 9-1-1 trunks. It is not a 10-digit emergency call.

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