FCC Action Prevents Unwanted and Harassing Calls 9-1-1 Centers

On October 17, the FCC unanimously approved an order creating a do-not-call list for America's 9-1-1 centers. The action prevents robocalls and unsolicited telemarketing from reaching 9-1-1 centers on administrative lines – a needless distraction that could prevent emergency calls from being answered in a timely manner.

Brian Fontes, CEO of NENA: The 9-1-1 Association, expressed gratitude and support for the order on behalf of 9-1-1 professionals across the nation: "In an emergency, seconds often mean the difference between life and death. Today's action ensures that 9-1-1 call takers are not forced to take unnecessary time away from providing the lifesaving service of 9-1-1 to answer frivolous and unwanted calls. The FCC's order to end robocalls to 9-1-1 undoubtedly benefits both citizens in need of assistance and the 9-1-1 call takers who enable effective and efficient emergency response."

Click here to read a summary of the FCC open meeting presentation on PSAP Do-Not-Call Registry Report and Order.  Click here to view the FCC press release.