NENA Standard for NG9-1-1 Policy Routing Rules Available for Public Review

The Policy Routing Function (PRF) described in 08-003 is the function that handles the diversion of calls. To support the PRF, Policy Routing Rules (PRRs) must be developed. These PRRs define where calls are diverted if the target PSAP is unreachable. This Working Group’s charter was to define a template to guide the development of these PRRs. To that end, the committee developed templates to facilitate the PRRs that a 9-1-1 Authority must develop for any new NG9-1-1 System. This minimum set of rules addresses situations requiring call diversion present in the current E9-1-1 system. A 9-1-1 Authority may choose to implement additional and/or enhanced PRRs to divert calls in a manner that takes advantage of capabilities available in a NG9-1-1 system there are not available in E9-1-1 systems.