You'll learn from a worldwide expert on customer service and be ready to take your place as king of the wash.

See you in Chicago Sept. 24-25.

Special thanks to event sponsor, Ryko for helping us connect top-quality speakers with car wash owners and operators.

The only question is will you be there?

With the multitude of cool and ever-growing social media technologies at our disposal, there’s a real danger that good old-fashioned in-person talking to someone communication may become a lost art. From a management and general business perspective, that would be very bad news.

For managers, author Marcus Buckingham says the most important thing is to discover what is unique about each person, and capitalize on it. Why? He believes the ultimate goal of a manager is to figure out each individual employee's talents, and turn those into performance.

How do you keep up with the endless competition and seriously compete in an aggressive marketplace? Instead of matching your competitors feature for feature, try taking an easier road to overcoming your competition: rendering them irrelevant.

Are you stressed out from thinking about the best ways to market your business? Take a few breaths and calm down. There are a number of simple, effective and cheap ways for you to spread the word about your business.

Back in June 2012 Tom D’Eri packed his bags and left for Florida to join his dad and set up a car wash. Fast-forward and they’re beginning to think about franchising. Called Rising Tide, the twist is that most of this car wash is staffed by people with autism.

Brothers Mark and Matthew Jackson certainly aren’t strangers to working with family. So when they decided to open Mighty Max Express Car Wash and Dog Wash in Mattoon, IL, it seemed to be a fitting business move. The automated tunnel car wash is the only one of its kind in Coles County, Mark Jackson said.

Marietta, GA, based Wash Barn raised $2,845 for three local non‐profits at an event in August.

National Pride Equipment has acquired car wash parts distributor, Car Wash Superstore as part of the opening of its new facility in Ohio.

Armored Autogroup Inc. and Zep Inc. announced at the end of August that the two companies will extend the more than 10 year old relationship.

Shiners Car Wash Systems of Australia joins Washworld's International Distributor Network.