The old adage, “the only constant is change,” rings especially true for suppliers in the car wash industry. Improvements in technology and customer demands for increased performance require suppliers to constantly evolve their offerings to maintain top customer satisfaction. But even when change is for the better, it can often be a tough uphill road to get both your employees and your customers on board with a new product.
Source: Citizen Tribune Tennessee's Ultimate Shine Car Wash is hosting a toy and toiletry drive this holiday season for victims of Hurricane Michael in Panama City, Fla. Customers can bring a new, unwrapped toy for children of all ages, or toiletries for teens, to any of the 10 Ultimate Shine locations.
Last weekend, six Fort Wayne, Ind., locations of Mike's Car Wash discounted their carwashes while also donating $1.00 of each wash back to the local MCTFT campaign. The business also had Toys for Tots volunteers at each location to collect donations.
Source: Petrol Plaza With two new Virginia locations in Roanoke and Lynchburg, Zips Car Wash now operates car washes in 15 states. Zips acquired the two locations from Express Jet Car Wash and plans to continue Express’ legacy and implement the Zips Way practices to its newest team members and customers.
To retain talent, most organizations offer the typical things: free coffee and tea in the break room, competitive benefits, generous raises and bonuses, and employee recognition programs. But none of that works for an employee who doesn’t feel comfortable in his or her work environment.
Source: Entrepreneur Small businesses have not yet taken the leap towards going digital; while the large businesses have already embraced the digital world with open arms. Those that have not gone online yet may already be behind the curve.
Source: Small Business Trends Marketing has been taking some twists and turns over the years. Instead of providing the traditional one way message to customers, marketers must now seek a conversation with customers. But what conversations are meaningful? How do those conversations change branding and sales tactics?