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 ICA news
When a local robotics team was searching for ways they could save water and raise money, they turned to their local professional car wash for optimum results, and a little education along the way! Now, they're spreading the word about the benefits of professional car washing to all who will listen.
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Industry News
Source: Automotive News
According to General Motors CEO Mary Barra, the auto giant plans to continue investing heavily in the latest automotive technology and trends, from autonomous vehicles, to ride-sharing and electric vehicles.
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Source: USA Today
According to auto experts, today's cars are better equipped than ever to handle whatever winter may throw at America's drivers.
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Source: Richmond Times-Dispatch
The owner of Richmond, Virginia's new WashYourWayRVA is improving on what he sees as the typical car wash experience, by implementing a flexible model for his customers.
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Source: WVVA
Customers at Magnum Car Wash in Beckley, W.V., couldn't help but notice the 100-plus new bikes purchased thanks to a generous donation from the business. As a way to get in on the action, customers who brought in a toy for Toys for Tots also got a free car wash.
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Source: Whittier Daily News
Whittier, California's architecturally historic Five Points Car Wash will get a new lease on life when it re-opens as part of a mixed-use housing development.
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Leadership
Source: Forbes
Leadership is a balancing act, with commanding leadership on one side and personal leadership on the other. Not surprisingly, however, the best leaders are able to strike a balance between the two.
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Source: Forbes
As a leader, you are inevitably in the spotlight, whether you like it or not. You will be seen as a model for others, both the positive trust-building behavior and the behaviors that may break down trust.
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Marketing
Source: Entrepreneur
Good customer service can be one of your company's biggest differentiators for your company. This slideshow shares expert advice for taking your customer service efforts to the next level.
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Source: Inc.
Research shows that acquiring new customers costs 5 to 25 times more than retaining the customers you already have. But to foster a loyal customer base, you need to provide an exceptional experience that keeps them coming back.
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