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Monday, August 11, 2014 Past Issues | Subscribe | Printer-Friendly | Advertise | RSS
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The settlement agreement reached by federal agencies with a California utility on Aug. 7 over the 2011 blackout in the Southwest "is a stark reminder that public power entities can receive significant financial penalties for cascading outages on the bulk electric system (BES)," APPA's Nathan Mitchell said Aug. 8.

The Imperial Irrigation District (IID) has agreed to pay a $12 million civil penalty under the agreement, which was approved last week by the Federal Energy Regulatory Commission (FERC) and the North American Electric Reliability Corporation (NERC). (See the Aug. 8 Public Power Daily.)

"The takeaway from this event should be to focus on the reliability objective of the NERC standards, not just compliance," said Mitchell, APPA's director of electric reliability standards and compliance. FERC "has made this reliability objective clear by requiring reliability enhancement measures above and beyond the requirements of the standards," he said. —JEANNINE ANDERSON

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The American Public Power Association (APPA) is moving later this month to a new office across the Potomac River from where we are now. Starting on August 22, our new mailing address is:

American Public Power Association
2451 Crystal Drive, Suite 1000
Arlington, VA 22202.

Please send all correspondence, including applications for the Reliable Public Power Provider (RP3) program, to the new address (but continue to mail checks and payments only to our lockbox at P.O. Box 418617, Boston, MA 02241-8617).

The new location is still in the Washington, D.C. metro area, minutes from Reagan National Airport and a short cab or Metro ride to Capitol Hill. APPA welcomes members to visit us when you are in the area.

APPA’s other contact information remains the same. For more information, you may visit our website, www.PublicPower.org, email us at info@PublicPower.org, or call us at 202.467.2000. Please bear with us, as there may be brief phone, email, and web service interruptions between August 22 and 25, while we relocate resources.

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LiveWire Compliance, LLC

APPA, in partnership with First Quartile Consulting, is offering a comprehensive study to allow public power utilities to benchmark and compare their customer service performance and practices to other utilities across the country. Benchmarking is a great way for utilities to improve operations by assessing performance, setting goals, suggesting practice changes, and reinforcing change efforts. All APPA member utilities are invited to participate in the study. 

The survey will cover core customer service functions in the areas of overall customer service, contact center, customer self-service, field service, meter reading, billing/payment processing, credit and collections, safety, and social networking. Cost and service level performance, and staffing and transaction metrics, will be tracked in these areas.

Utilities interested in participating are invited to review the survey questions to see exactly what is covered in the study.

The fee to participate in the 2014 APPA Customer Service Benchmarking community is $1,350 per utility.  This includes the statistical report, performance profile, and results meeting. Visit the survey website for additional information about the survey and to register.

Please contact Debi McLain Cook, First Quartile Consulting, Debi.McLain@1qconsulting.com, 760/272-7277, with any questions about the survey or how to participate.  —LEANNE NIENHUIS

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The Environmental Protection Agency (EPA) has named Lisa Feldt as acting deputy administrator, the agency said Aug. 7. Feldt will replace outgoing Deputy Administrator Bob Perciasepe, who has been with the EPA for 13 years and is joining the Center for Climate and Energy Solutions as director. —J.A.

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EVENTS CALENDAR
Webinar – Performance Monitoring and Accountability for Boards
August 12

Webinar – Electric Rate Designs: Rate Structures to Promote Financial Stability or Energy Conservation
August 19

DEED webinar – Customizable Weather Database Helps Utilities Handle Customers' High-Bill Complaints
August 20

Webinar – Line Extension Policies: Contributions in Aid of Construction
September 9

Webinar – Using Advanced AMI Technology to Move from AMR to AMI
September 10

Business and Financial Conference
Portland, Oregon
September 14-17

Webinar – Smart Grids Enable Smart Cities: Insights into the Benefits New Technologies Offer Public Power Communities
September 23

NERC Critical Infrastructure Protection (CIP) Version 5 Compliance Program Development Workshop
Scottsdale, Arizona
September 29-30

Fall Education Institute
Scottsdale, Arizona
September 29-October 3

Webinar – Achieving Excellence in Public Power Governance
September 30

Public Power Leadership Workshop
Scottsdale, Arizona
October 1-3


Webinar – Performing a Utility Financial Check-Up
October 16

Legal Seminar
San Antonio, Texas
October 19-22

DEED webinar – Measuring Energy Savings Using Non-Intrusive Devices Inside Residential Customer Homes
October 23

Customer Connections Conference
Jacksonville, Florida
October 26-29

For a full APPA Events Calendar, visit Publicpower.org.


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Naylor, LLC

CLASSIFIEDS
Substation supervisor— Mishawaka Utilities in Indiana is looking for a substation supervisor to direct and supervise substation technicians. The position is responsible for the successful execution of substation preventive maintenance (PM), which includes providing necessary leadership and guidance to ensure that overall system performance trends are effectively monitored, evaluated, and assessed. The position also makes recommendations to enhance system reliability. Additional responsibilities include:

• making appropriate personnel contacts;
• ensuring process flow requirements are effectively implemented;
• generating required design documents;
• updating required databases;
• tracking and maintaining substation area budget items;
• providing technical support for engineering, construction, and maintenance and repair substation equipment; and
• ensuring that projects are ready (on the scheduled date) to support construction activities.

The substation supervisor reports to and receives assignments from the chief engineer. Qualifications:

a high school diploma or equivalent;
• five years experience in management with a comparable size municipal utility, with engineering department experience or experience in a related field;
• working knowledge of electrical distribution systems, including transformer operation, system protection schemes, relaying, and transformer and circuit breaker protection standards;
• a valid driver’s license;
• ability to read electrical prints, wiring connection diagrams, blue prints, and construction drawings;
• proficiency in the use of PC-based computer equipment and software;
• ability to acquire and maintain a high level of efficiency in performance of job;
• ability to pass a pre-employment drug screening;
• ability to adhere to the city of Mishawaka’s Drug and Alcohol Free Policy; and
• willingness to sign and adhere to the city of Mishawaka Confidentiality Statement.

Apply: To apply, contact Susan Wallace by email: swallace@mishawaka.in.gov; phone: 574/258-1615; or fax: 574/254-0197.

Technical services superintendent— The Oberlin Municipal Light and Power System (OMLPS) in Ohio is accepting applications for the position of full-time technical services superintendent in the Electric Technical Services Division. Duties include supervision, planning, and coordination of the activities of the Electric Technical Services Division staff within the Electric Department. Minimum qualifications: Candidates must possess a bachelor's degree with three years relevant work experience or a high school diploma, or equivalent, that is supplemented with electrical engineering or related courses, and seven or more years of relevant work experience, or an equivalent combination. Candidates must also possess a valid state of Ohio class "A" commercial driver's license. Compensation: The salary range is $56,591 to $98,924 per year, depending on qualifications. Apply: Application packets are available at the Oberlin City Hall (85 S. Main St., Oberlin, OH 44074) and online at www.cityofoberlin.com. The closing date for the position is Monday, Aug. 25, at 4:30 p.m. The city of Oberlin is an equal employment opportunity employer and a drug-free workplace.

Distribution superintendent— The Oberlin Municipal Light and Power System (OMLPS) in Ohio is accepting applications for the position of full-time distribution superintendent in the Electric Distribution Division. Duties include supervision, planning, and coordination of the activities of the Electric Distribution Division staff within the Electric Department. Minimum qualifications: A bachelor's degree is preferred, but candidates must possess a high school diploma or equivalent that is supplemented with electrical engineering or related courses, and seven or more years relevant work experience, or an equivalent combination. Candidates must also possess a valid state of Ohio driver’s license. Compensation: The salary range is $56,591 to $98,924 per year, depending on qualifications. Apply: Application packets are available at the Oberlin City Hall (85 S. Main St., Oberlin, OH 44074) and online at www.cityofoberlin.com. The closing date is Monday, Aug. 25, at 4:30 p.m. The city of Oberlin is an equal employment opportunity employer and a drug-free workplace.

Director of member and public relations— Missouri River Energy Services (MRES), headquartered in Sioux Falls, South Dakota, is a not-for-profit joint action agency serving 61 member communities in the states of Iowa, Minnesota, North Dakota, and South Dakota. MRES has operating revenues of $178.4 million, assets worth $488.3 million, and a debt-to-equity ratio of 65 percent. The agency enjoys a strong financial position and is rated in the top tier of joint action agencies with an Aa3 rating from Moody’s Investor Service, and an AA– rating from Fitch Ratings. The director of member and public relations is responsible to plan, develop, implement, and direct the agency’s strategic plan and related member services and communications to enhance and promote the competitive position of MRES and its members. The director reports to the CEO and manages a staff of 30. Qualifications: The successful candidate will possess at least 10 years of progressively responsible experience that includes planning and directing communication programs, leading strategic planning processes, and managing state and federal legislative activities in the electric industry. Fully qualified candidates will also possess experience coordinating the delivery of member services like energy efficiency and demand-side management programs. Additional experience directing electric distribution maintenance programs is considered ideal. In addition, candidates must possess a strong customer service mentality, unquestionable ethics and integrity, and a value set aligned with that of MRES and its members. MRES is targeting candidates with a bachelor's degree in business, communications, public policy, or a related field, along with a masters’ degree. However, the agency will consider other educational credentials and professional experience. Compensation: MRES provides a competitive base salary and a full complement of fringe benefits. Apply: Please submit resumes by Aug. 15 to Lanie Prouse at Mycoff, Fry, & Prouse by emailing lprouse@mfpllc.us. For questions, call 800/525-9082.

Engineering and electric operations manager—Lebanon Utilities in Indiana currently has a job opening for an engineering and electric operations manager. The position, under the direction of the general manager, is responsible for the planning, engineering, designing, and managing of projects for electric transmission, distribution, and substation facilities in a safe and environmentally responsible manner. Qualifications: A bachelor's degree in electrical engineering is preferred; civil engineering considered. Strong written and verbal communication skills are also necessary in order to deal with a wide range of personalities, both inside and outside of the organization. Apply: If interested, please call 765/482-8395 for a complete job description.


Check out APPA's career services on the Web

Visit the Career Center at PublicPower.org. Our career center allows job seekers to upload resumes, and recruiters to obtain resumes from job seekers. Classified ads in Public Power Daily and Public Power Weekly cost 70 cents per word for APPA members, and 80 cents per word for nonmembers, for a one-week run. Job posting subscriptions are available in packages of five, 10, or unlimited for a full year. The weekly deadline for placing a classified ad is every Thursday at 12 p.m. (Eastern time). If you have questions about classified ads, please write to jobs@publicpower.org, or call 202/467-2958.

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Naylor, LLC


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Naylor, LLC

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