ACI-NA Centerlines Live
Centerlines Lands in Fort Worth

Bienvenue ACI-NA Colleagues:

On behalf of the entire team at Aéroports de Montréal, I wish you a warm welcome to the 2016 ACI-NA Annual Conference and Exhibition.

As past chair of this great organization, I am extremely proud that Montréal is playing host to this major gathering of airport leaders from across North America. This year our conference virtually coincides with ICAO’s 39th Triennial Assembly being held here, reaffirming Montréal’s position as a world capital of aviation.

Over the next few days, you will have invaluable opportunities to network with your colleagues, share best practices, and attend many interesting sessions on the challenges facing our airports. Please be sure to visit the trade show and many exhibits showcasing innovations that are helping our airports maintain their global leadership. Last, but not least, take time to discover the many charms of our city!

As Montréal-Trudeau airport proudly celebrates its 75th anniversary this year, I look forward to sharing with you the many changes we have made to lift its services to world-class levels and strengthen its role as a strategic transportation hub.

Once again, thank you for joining us and enjoy the conference!

James C. Cherry
President and CEO
Aéroports de Montréal

Paradies Lagardere
Telrad Networks
Sunday's Agenda at a Glance

7:30 a.m. - 7:00 p.m.: Registration
7:30 a.m. - 9:00 a.m.: Breakfast
8:00 a.m. - 9:45 a.m.: Morning Education Sessions
10:00 a.m. - 12:00 p.m.: General Session I: Crisis Communication – The World is Watching
12:00 p.m. - 1:30 p.m.: Lunch Served in Exhibit Hall
1:30 p.m. - 5:30 p.m.: Afternoon Sessions
3:15 p.m.: Special Session with Canada Transport Minister Garneau in 517A
5:30 p.m. - 7:00 p.m.: Reception in Exhibit Hall

Airport Lounge Development
Paradies Lagardere
Join the Twitter Conversation

Be sure to tweet comments and photos leading up to the 2016 ACI-NA/World Annual Conference/World Annual General Assembly. Mention@airportscouncil and use the hashtag #airports16

Download the 2017 Conference Mobile App

To enhance your conference experience, we are excited to introduce the ACI-NA Conferences app! 

Available to all registered attendees, the ACI-NA Conferences app engages attendees and gives them the latest annual conference information on their smartphones and tablets. Search the participant list, connect with attendees, customize your agenda, and much more. This year’s mobile app is sponsored by The Hudson Group.

Get the app now by clicking on one of the links or search
"ACI-NA Conferences" in the App Store or Google Play.

Once downloaded, your login for the app is:
Username: Email used to register for the annual conference
Password: airports

Today's Aviation Headlines

Just because you're at a conference doesn't mean the world stops. This section will feature the latest industry news so you don't miss a beat while networking with old friends and new connections. 

Silicon Valley’s Airport Receives $15.3 Million in Federal Grants for Perimeter Security: Mineta San Jose International Airport (SJC) was awarded two federal grants totaling $15.3 million last week to fund perimeter fencing technology upgrades and the rehabilitation of the aircraft parking apron located on the southeast airfield area. Read more >>

Baton Rouge Airport Director to Resign: Anthony Marino, the Baton Rouge Metropolitan Airport’s aviation director, will resign his post, effective Oct. 14, to pursue another opportunity within the aviation industry, the city-parish’s airport announced Friday afternoon. Read more>>

Allegiant, Concord Regional Set to Expand: A new terminal and parking deck will open for service on Oct. 4 at Concord Regional Airport, and will allow Allegiant Air to immediately go up to 17 flights a week. Concord Regional Airport will be able to handle even more passengers, with the expansion allowing the airport to offer about 30 flights a week. Read more>>

Glacier Park International Airport Reports Summer Passenger Record: Glacier Park International Airport set a passenger record this summer and is on pace to surpass its annual mark for the fifth year in a row. Read more >>

Huerta: FAA Becoming More Nimble Agency as Technology Advances: FAA administrator Michael Huerta said FAA is moving quickly to adapt to the demands of new technology, acknowledging that the pace of change is difficult for some in the agency. Read more>>

Airport Projects Ongoing at John Glenn Columbus International: Today, work is scheduled to begin at John Glenn Columbus International on the terminal’s curbside entrance, on both the departure and arrival levels. The project is to be completed by spring. Read more >>

Mitchell Airport Looks to Add Direct Flight to Miami, More International Flights: Milwaukee County airport director Izzy Bonilla told a Milwaukee Business Journal audience Friday that General Mitchell International Airport is looking to add a direct flight to Miami and is pushing to add more international flights. Read more>>

Oakland Airport to Debut New High-End Lounge with Chef Chris Pastena: Oakland International Airport's first high-end lounge will open in November, with the added perk of complimentary food served up by well-known Oakland chef Chris Pastena. Read more >>

Southwest, Delta Dispute over Love Field Gates Moves to Houston Courtroom: Southwest Airlines and Delta Air Lines will be back in court Monday for the next round in their ongoing battle over access to gate space at Dallas Love Field. Read more >>

WestJet, Hainan Airlines to Codeshare: Calgary-based WestJet Airlines plans to codeshare with Haikou, China-based Hainan Airlines, building on an existing interline agreement between the two airlines since 2013, WestJet said. Read more>>


Meet Today's General Session I Speakers

Crisis Communication – the World Is Watching: The public’s fascination with aviation, a global news cycle that never ends, and the emergence of the citizen – or passenger – journalist have complicated traditional airport crisis response plans. Facing an incredible challenge like never before, airports must respond quickly and effectively to security incidents, accidents and other disruptions while maintaining public confidence to strengthen their reputation. Take advantage of this opportunity to learn from airport CEOs who have successfully led their airports through crisis in the middle of a media storm on issues that command international attention.

Tan Sri Bashir Ahmad Abdul Majid, Advisor, Malaysia Airports Holdings
Scott Clements, Former President and CEO, Fort McMurray International Airport
Arnaud Feist, CEO, Brussels Airport Company

Arnaud Feist is Chief Executive Officer and Board Member of Brussels Airport Company since February 2010. He joined Brussels Airport as Chief Financial Officer in 2005 soon after its privatization. In June 2013, Arnaud was elected President of the Board of the European Airports Association (ACI Europe), where he has been a Board member since 2011.  


Tan Sri Bashir Ahmad bin Abdul Majid is the Advisor of Malaysia Airports. He was the Aviation Advisor to the Ministry of Transport prior to joining Malaysia Airports.   


Scott Clements has served in the position of President and CEO of the Fort McMurray Airport Authority since January, 2010. In this challenge he has the task of implementing the bold vision of the Authority to meet the very strong growth requirements for aviation facilities and services and to become the Premier Regional Airport in Canada.  

Moderator James Cherry is a Montréal native and graduate of McGill University. He joined Aéroports de Montréal as president and chief executive officer in June 2001, and is a member of the board of directors of Aéroports de Montréal. He served a term as the chairman of the Airports Council International governing board and a member of the board of the Canadian Airports Council.

Yesterday's Happenings

The grand opening of the 2016 ACI-NA/World Annual Conference Exhibition Hall was a huge success!


ACI-NA Board of Directors and Committee Chairs Share Ideas on Industry Priorities

In an effort to foster collaboration and information sharing on committee work, more than 50 ACI-NA board members and committee chairs met on Sunday morning to exchange ideas on industry challenges and learn how ACI-NA’s committees are help to create tools and resources to advance industry priorities.


ACI World Governing Board Meets in Montréal

The ACI World Governing Board met in Montreal during the 2016 annual conference to discuss global collaboration and emerging challenges. 


Thank You to the 2017 Annual Conference Sponsors
2017 Agenda Highlights

Perspectives on Stakeholder Engagement and Climate Change Adaptation: We've all seen the headlines about climate change, from each successive year being the hottest on record to the financial toll extreme weather has exacted (in the billions annually in the U.S. alone). Climate change is a serious threat to the global economy and the international community and aviation industry is taking action. In this session we'll hear from a variety of speakers, including an air navigation service provider, a province regulator, the non-profit sector and an insurance industry expert – perspectives that we don’t get an opportunity to hear too often! Speakers will address what they see as the key challenges posed by climate change to our industry, and how airports can involve these, and other stakeholder groups to prepare for and mitigate climate change impacts.

How Digital Is Transforming the Airport Industry: In the global marketplace, the most successful airports have embraced "business intelligence" to help improve the passenger experience, maximize operational efficiency and increase revenue. Passengers are constantly connected with smartphones, and as such, passengers are demanding an increased level of personalized service. Adopting a digital approach can be used to optimize and increase capacity of existing facilitates and lower operational expenditure. Make sure you are taking advantage of your data to better serve your customers, avoid disruptions and increase revenue. 

ICAO – Why It Matters To Airports: Since it was founded in 1944 the International Civil Aviation Organization has developed the standards, best practices, and guidance documentation used by airports around the world. However, for many airport operators—particularly in North America—the direct impact ICAO has on their facilities remains unclear. In this session, learn more about the work that ICAO does to enhance the safety, security and efficiency of airports—or aerodromes—and how this work can affect your airport.

Check out the full 2016 ACI-NA/World Annual Conference/World Annual General Assembly agenda here.

2017 Annual Conference Reading List

The latest issue of Centerlines, ACI-NA’s flagship magazine, hit mailboxes a couple of weeks ago. Each topic and article was carefully selected to position 2016 annual conference attendees ahead of the curve. Read the articles below or stop by registration to pick up a copy! 

Shattering the Glass Ceiling – A Look at the Industry’s Leading Women: Women in today’s airport industry are flying higher, thanks in part to an inspiring generation of women who are leading their airports into the future.

Building for the Future with an Eye on Customer Service: Airports must take special care to ensure a positive passenger experience during construction.

Weathering the Advancing Storm: Airports rely on experience, technology, and communications as winter conditions approach.

An Airport Full of Joie de Vivre: A transformed airport is the venue for the 2016 ACI-NA/World annual conference and ICAO assembly.

Use Data to Make a Difference: Leverage data from airport economic impact studies to help win public support for projects and initiatives.

Airport SecurityAviation security and TSA have been under increased scrutiny lately, and updated security measures are here.

Improving Passenger Screening Time: CVG’s security screening process sees a complete overhaul.

Telrad Networks
Airport Lounge Development



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