Welcome to the 2016
ACI-NA/World Annual Conference and World Annual General Assembly! We are very excited to have you with us in
Montreal this week. For those of you
following along at home, our Centerlines LIVE daily newsletter will keep you up
to date on the largest "for airports, by airports" gathering in the world.
As you know, ACI-NA’s
mission is to "advocate policies and provide services that strengthen the
ability of airports to serve their passengers, customers and communities," and
to provide consistent value to the industry.
One way we do this is by organizing high-quality conferences to educate
members on the latest topics, and provide a forum for the sharing of ideas and
best practices and significant networking opportunities. Every year we strive to put together the best
conferences in the industry, and we look to our own members for
New for this year’s
conference, ACI-NA has implemented Sustainable Conference Guidelines developed with our Environmental Affairs Committee to help
us continually improve our conferences to ensure they are economically robust,
environmentally friendly, and socially responsible – all while providing
excellent programming. These guidelines
not only describe what ACI-NA has been doing for many years, but also outline
additional steps we hope to take in the future as we incorporate sustainability
into our operations.
ACI-NA is excited to
announce that for the first time we have launched a carbon offset program for
the Environmental Affairs Workshop attendees' air travel! Thanks to our
generous sponsors C&S
Companies and Haley
Aldrich, we were able to purchase enough carbon offsets to cover the
emissions from the flights of over 400 attendees. We are also excited to partner with San
Diego's The Good Traveler program to facilitate this initiative.
We look forward to seeing
Kevin M. Burke
President and CEO, ACI-NA
7:30 a.m. -
7:00 p.m.: Registration (Level 1 Palais Passage)
8:00 a.m. -
9:00 a.m.: Continental Breakfast
9:00 a.m. - 5:00
p.m.: Committee Meetings and
Pre-Conference Workshops (see agenda for details)
12:00 p.m. -
1:00 p.m.: Lunch
1:15 p.m. -
4:30 p.m.: Canadian Open Board &
3:00 p.m. -
5:00 p.m.: Press Office Open
5:00 p.m. -
7:00 p.m.: Exhibition Hall Grand
Security Administration (TSA) Administrator Neffenger spoke to the ACI-NA/ ACI Europe Joint Board Meeting about collaboration with airports to enhance efficiency and security.
participated in issue-specific workshops, committee meetings, and conference
provides innovative networking opportunities, enabling attendees to
catch up with old friends while making new connections.
One of the few Westerners to interview Osama bin Laden
face-to-face, Peter Bergen is a print and television journalist, documentary
producer, and the author of four books, three of which were New York Times
bestsellers and were named books of the year by the Washington Post. The books
have been translated into 20 languages. He is the director of the national
security studies program at the New America Foundation in Washington, D.C.; a
fellow at Fordham University’s Center on National Security and CNN’s national
security analyst. He has held teaching positions at the Kennedy School of
Government at Harvard University and at the School of Advanced International
Studies at Johns Hopkins University.
Bergen has reported on al-Qaeda, Afghanistan, Pakistan,
counterterrorism, homeland security and countries around the Middle East for a
range of American newspapers and magazines including the New York Times, Los Angeles
Times, Foreign Affairs, The Washington Post, Wall Street Journal, The Atlantic,
Rolling Stone, TIME, The Nation, The National Interest, Mother Jones, Newsweek,
Washington Times and Vanity Fair. He is a contributing editor at The New
Republic and writes a weekly column for CNN.com. His story on extraordinary
rendition for Mother Jones was part of a package of stories nominated for a
2008 National Magazine Award. He has also written for newspapers and magazines
around the world such as The Guardian, The Times, The Daily Telegraph,
International Herald Tribune, Prospect, El Mundo, La Repubblica, The National,
Der Spiegel and Die Welt. And he has worked as a correspondent or producer for
multiple documentaries that have aired on National Geographic, Discovery and
CNN. Bergen has a M.A. in Modern History from
New College, Oxford University.
Vancouver’s Richmond with Visionary Leadership Award:
During the annual
ACI-NA Board of Directors and Commissioners Leadership Dinner, ACI-NA announced
that Craig Richmond, President and CEO of Vancouver Airport Authority, was
named the first recipient of the Excellence in Visionary Leadership Award. The
award was announced during the 2016 ACI-NA/World Annual Conference and World
Annual General Assembly in Montréal. "In
today’s complex environment, running a modern and competitive airport is no
easy task," said ACI-NA President and CEO Kevin M. Burke. "Craig’s distinguished leadership and
commitment to the aviation industry drives an innovative and engaging business
strategy that benefits Vancouver’s workforce, passengers, and community. ACI-NA is pleased to recognize Craig’s
important contribution to North American airports with this award." Read
|This year's 160 exhibitors are stepping up their booth game ahead of tonight's exhibit hall grand opening!
Be sure to tweet comments and photos leading up to the
2016 ACI-NA/World Annual Conference/World Annual General Assembly. Mention@airportscouncil and use the hashtag #airports16
To enhance your conference experience, we are excited to
introduce the ACI-NA Conferences app!
Available to all registered attendees,
the ACI-NA Conferences app engages attendees and gives them the latest annual
conference information on their smartphones and tablets. Search the participant
list, connect with attendees, customize your agenda, and much more. This year’s mobile app is sponsored by The
Get the app now by clicking on one of the links or search
"ACI-NA Conferences" in the App
Store or Google Play.
Once downloaded, your login for the app is:
Username: Email used to register for the annual conference
Check out the full 2016 ACI-NA/World Annual
Conference/World Annual General Assembly agenda here.
Communication – the World Is Watching: The public’s fascination with
aviation, a global news cycle that never ends, and the emergence of the citizen
– or passenger – journalist have complicated traditional airport crisis
response plans. Facing an incredible challenge like never before, airports must
respond quickly and effectively to security incidents, accidents and other
disruptions while maintaining public confidence to strengthen their reputation.
Take advantage of this opportunity to learn from airport CEOs who have
successfully led their airports through crisis in the middle of a media storm
on issues that command international attention.
How Digital Is
Transforming the Airport Industry: In the global marketplace, the most
successful airports have embraced "business intelligence" to help improve the
passenger experience, maximize operational efficiency and increase revenue.
Passengers are constantly connected with smartphones, and as such, passengers
are demanding an increased level of personalized service. Adopting a digital
approach can be used to optimize and increase capacity of existing facilities
and lower operational expenditure. Make sure you are taking advantage of your
data to better serve your customers, avoid disruptions and increase revenue.
Breaking Down the
Silos in Safety: Airports are complex operating environments involving
multiple stakeholder groups--airlines, general aviation, ground handlers,
terminal tenants, air navigation service providers and airport staff. Although
safety is a top concern for all of these groups, in most cases each of them
brings their corporate cultures, policies, procedures, training programs, and
performance metrics with them to the airport. How can airport operators and
their stakeholder partners work to break down these "silos" and make their safety
programs more effective and holistic? In this session we’ll discuss some of the
cross industry initiatives that key operator groups are undertaking to do this.
Respond to New and
Emerging Security Threats: In responding to dynamic security challenges,
airports work on a daily basis in close coordination with regulators and
security authorities such as TSA and the Canadian Air Transport Security
Authority. Considering the evolving threat environment, it is essential to
leverage industry/government partnerships, work collaboratively and assess what
countermeasures and technologies may be necessary to respond to threats while
working to maximize efficiency. Innovation is critical given the unique
geographic and operational differences between airports. This session will
provide an opportunity to gain a global view from ICAO and talk directly with
senior TSA and CATSA representatives about strategies to enhance the security
of the aviation system.