Outgoing Airports Council International – North America (ACI-NA) Chair James C. Cherry, President and CEO of Aéroports de Montréal, turned over the chair position of the ACI-NA Board of Directors to Maureen Riley, Executive Director of Salt Lake City Department of Airports, during a special reception on Tuesday, Oct. 6, 2015, at the ACI-NA Annual Conference and Exhibition in Long Beach, California.
"Today, North American airports are facing significant challenges that require us to be more creative and strategic in the way the industry approaches solutions," said ACI-NA President and CEO Kevin M. Burke. "Under Jim’s leadership, ACI-NA advanced airport priorities through effective collaboration, both within the aviation industry and with nontraditional partners. We appreciate his hard work and dedication to our association."
"As our new chair, Maureen will bring broad industry expertise and a deep understanding of the challenges our industry faces each day in Washington and Ottawa," Burke said. "We look forward to her leading our work to develop innovative ideas to ensure that the North America airports remain globally competitive for the years to come."
"I am honored and excited to become ACI-NA chair," said Maureen Riley. "North American airports are leaders in the global aviation system, but we are at risk of falling behind as other regions invest in improving their infrastructure and customer service. Over the next year, we must use our voice and continued collaboration to affect positive change."
Just because you’re at a conference doesn’t mean the world stops. Centerlines LIVE will continue providing the latest industry news while Centerlines Today is on hiatus. This section will feature the latest industry news so you don’t miss a beat while networking with old friends and new connections.
FAA seeks largest fine yet on drones in near-miss crackdown:
The U.S. Federal Aviation Administration is proposing the largest fine to date against a drone operator as the agency cracks down on the booming use of unmanned aircraft in congested skies over populated areas. Read more >>
Ten US and Canadian airports achieve certification under carbon accreditation programme:
Airports Council International - North America (ACI-NA) has announced that 10 Canadian and U.S. airports have achieved certification under the Airport Carbon Accreditation programme. Read more >>
Halifax airport runway lights go out after generator controls fail:
A two-second power interruption on a Nova Scotia Power main transmission line early Monday morning caused major headaches for passengers on three planes due to land at Halifax International Airport. Read more >>
MSP Airport may test car-sharing program:
The Metropolitan Airports Commission is working on a pilot program that would give the three big car-sharing providers (which rent cars by the minute, hour or day) as many as five parking stalls each near the light rail platform at Terminal 2, according to a staff memo. Read more >>
As U.S. market nears ceiling, Southwest goes abroad for growth:
Starting Oct. 15, Southwest will embark on a major expansion in flying abroad, with daily nonstop departures to six cities in Latin America and the Caribbean from a new concourse in Houston’s William P. Hobby Airport. A second international terminal will open in 2017 in Fort Lauderdale, Florida. Read more >
Frontier cutting back on space at DIA:
The Denver-based air carrier is planning to cut back on its space at Denver International Airport by six gates and nearly 11,000 square feet, or 43 percent. It’s a move that will drop its yearly DIA rent bill by $3 million if approved by Denver’s City Council. Read more >>
The rise of the airline megahub and where CLT fits in the picture:
OAG, formerly Official Airline Guide, has just concluded an exhaustive study of the major hubs that airlines have established around the world, and Charlotte Douglas International Airport ranked No. 4. Read more >>
Edmonton International Airport parking lots home to 100-plus ditched cars:
Each month, two or three vehicles are permanently left behind in the EIA parking lots. Read more >>
MSP airport features Cuban-inspired art exhibit:
The Minneapolis-St. Paul International Airport is now featuring Cuban-inspired artwork. Read more >>
Heathrow Airport releases new images of proposed £19bn third runway:
Heathrow Airport have released artist impressions of how the prospective new third runway will look. The northwest runway will be two miles (3,200m) long - big enough for any aircraft in the world to use. A new central terminal will also be built, as well as an expanded business park in the proposal. Read more >>
This interactive map shows 24 hours of global airline flights:
The free web app, produced by Luciad, uses data from FlightRadar24, according to Gizmodo. It shows the arrivals and departures from every airport across the world, providing a stark visual representation of just how much air traffic there is. Read more >>
Be sure to tweet comments and photos leading up to this year’s annual conference. Mention @airportscouncil
and use the hashtag #airports15 and you may be the lucky recipient of a great giveaway!
Keynote Session with Marshal Cohen
The retail industry is changing, and so are consumers, says Marshal Cohen, yesterday’s Opening Session speaker at ACI-NA’s Annual Conference and Exhibition. As chief industry analyst, NPD Group, Inc., Cohen keeps his finger on the retail industry pulse and spoke to ACI-NA members about consumer behavior and how airports can capitalize on it.
Amazon is a ‘prime’ example of how the retail landscape is shifting. This coming holiday season, for instance, the online giant is expected to outsell all the other mass merchants combined. An interesting statistic, especially when you note that many people pay to use Amazon’s store. The landscape is changing, indeed.
And airport retail needs to keep up, according to Cohen, and one way to do so is by taking an omnipresent approach. This involves executing a full customer experience using online tools in concert with in-store service and post-purchase follow-up. In addition, airports should consider converting storefronts into showcases, which display product but don’t stock product. Instead, the retailer directly ships the purchase to the consumer’s destination of choice. ‘Cash and carry’ becomes ‘cash and tomorrow.’
Cohen provided numerous statistics about the spending power of the various generations, but more importantly he noted that retailers should not focus on the habits of a specific age group but more by life stages. Society, he says, is shifting away from a ‘touch and feel’ experience to one more consistent with a lifestyle.
Airports have the ability to reach more people than any other industry. It’s a great time to capitalize on that and create unique retail opportunities geared toward the current consumer mindset.
Solutions Showcase: Airside Mobile
Airports interested in expediting passenger entry into the U.S. from Canada may want to consider Mobile Passport, an app developed by Airside Mobile in partnership with ACI-NA. At yesterday’s Solutions Showcase, airport professionals got a quick rundown of how the app works and the best ways to market it to travelers.
The process is simple. Travelers download the free app from the iTunes store (available for both Apple and Android) and set up their profiles. All information is encrypted and only shared with the Customs and Border Protection (CBP). Prior to traveling, passengers complete the necessary form (which consists of four questions), and upon landing, they submit their data to the CBP. Within a matter of seconds, they receive a bar-coded receipt resembling a boarding pass that allows them to go through a dedicated line.
Airports considering Mobile Passport should be sure they have adequate wi-fi coverage so passengers without data plans aren’t left holding their luggage.
Regulatory Reform Panel Explores Trans-Border Issues
Always a favorite among attendees, Tuesday's airport regulatory reform education session on the last day of the conference was well attended and moderated by Lew Bleiweis of the Greater Asheville Regional Airport Authority. Lew oversaw an informative and wide-ranging discussion that featured panelists Eduardo Angeles and Curtis Holsclaw of the Federal Aviation Administration (FAA) and Canadian Airports Council president Daniel-Robert Gooch. The three panelists spoke to a number of hot topics impacting the North American airport regulatory environment including FAA reauthorization, aircraft noise, security screening, infrastructure funding, air traffic control and runway incursions. Audience members were clearly engaged and several added to the discussion with carefully considered questions that allowed the panelists to address further some of these common issues-issues that exist across the U.S. and Canadian airport regulatory environment. One topic of particular interest was the question of privatizing air traffic control in the United States. This particular issue will continue to garner attention from policy makers and legislators in the near future and would make a great session topic for next year's conference in Montreal.
Many photos from the 2015 ACI-NA Annual Conference and Exhibition are already available for download. Visit ACI-NA’s Flickr page to browse this year’s photos. More photos will be added over the next several days, so check back often. See the photos now >>
The latest issue of the brand new Centerlines
magazine hit mailboxes last week. Each topic and article were carefully selected to position Annual Conference and Exhibition attendees ahead of the curve. Plan to read each of the articles on your flight to LGB, including:
Glamour Meets Convenience at Long Beach
: LGB Director Bryant Francis invites you to visit Long Beach Airport, the official 2015 Annual Conference Host Airport, while in sunny Long Beach. Read more
A Whole New Ballgame:
Airports have always been in the business of finding and retaining air service. But as communities continue to deal with the ongoing aftereffects of airline consolidation, airports are coming up with fresh approaches to attract new air service and keep the flights they already have. Read more
The Dollars and Sense of Environmental Planning:
Duration and cost vary, but all sustainable airport projects ultimately strive to make good sense. Read more
Enabling the Future - Technology for Tomorrow’s Airport:
SITA says that by 2034, 7.3 billion people will be traveling through our airports. That’s equivalent to today’s total world population and more than double today’s number of air travelers. Read more
A Competitive Edge:
When EDGE4VETS brings airports and veterans together, everybody wins. Read more
Building for the Orlando Experience:
As Executive Director Phil Brown explains, multiple projects are underway that will take Orlando International to the next level. Read more
Seeing the Big Picture:
Richard Haury named 2015 William E. Downes, Jr. Award Recipient. Read more