Thank You, Sponsors!
Dear Industry Colleagues:

On behalf of the ACI-NA Board of Directors and all of our airport and associate members, welcome to Long Beach for the 2015 ACI-NA Annual Conference and Exhibition.  

Beginning with our general educational sessions today, you will join more than 1,700 of our aviation industry peers for forward-thinking educational sessions, access to innovative solutions, and enhanced networking opportunities. The 2015 ACI-NA Annual Conference and Exhibition is the one time every year that senior airport officials and the supplier community come together to discuss ways to improve operational efficiency through new approaches and best practices. This year’s conference will help you look beyond the horizon to keep you ahead of the curve.

I encourage you to visit all of the exhibitors on the trade show floor. Our industry is one of the most innovative industries in the world, and the impressive work our exhibitors undertake helps airports maintain their global leadership. You can find a complete listing of all of this year’s exhibitors in this guide or on ACI-NA’s Conference App, which is downloadable in the Apple iTunes Store or Google Play Store.

Welcome to the 2015 ACI-NA Annual Conference and Exhibition!

James C. Cherry
President and CEO
Aéroports de Montréal
Chairman
ACI-NA
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7:30 AM – 7:00 PM:      Registration and LGB Welcome Desk (Exhibit Lobby)
7:30 AM – 10:00 AM:    Exhibit Hall Open (with Continental Breakfast from 7:30 AM to 9:00 AM)
8:00 AM – 9:45 AM:      Exhibit Hall Classroom Educational Sessions (Exhibit Hall)
10:00 AM – 12:00 PM: General Session 1 Featuring Keynote Dr. Travis Bradberry (Grand Ballroom)
12:00 PM – 3:00 PM:    Exhibit Hall Open (with Lunch from 1:00 PM to 1:30 PM)
12:15 PM – 3:00 PM:    Solution Showcases and Exhibit Hall Classroom Educational Session (See Agenda for Details)
2:15 PM – 2:45 PM:      Airport Carbon Accreditation Ceremony (Room 103C)
3:15 PM – 5:30 PM:      Concurrent Education Sessions (See Agenda for Details)
5:30 PM – 7:00 PM:      Exhibition Hall Open
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Pre-Conference Workshops Kick Off 2015 Conference

Ahead of the show opening, several ACI-NA committees participated in more than a dozen pre-conference workshops and meetings.

2015 Exhibition Hall Opens with more than 210 Booths

ACI-NA Chairman Jim Cherry, ACI-NA President and CEO Kevin Burke, and 2015 Host Airport Director Bryant Francis open the 2015 Exhibition Hall Show Floor on Sunday evening. Make your plans now to see the most innovative products and services the industry has to offer at the 2015 ACI-NA Annual Conference and Exhibition. Route your show floor itinerary by reviewing the exhibitor profiles in Centerlines or visit our website’s interactive map.

ACI-NA Unveils Second Year of Trading Cards
During the Exhibition Hall opening celebration on Sunday, ACI-NA unveiled the second year of airport trading cards. The airport trading card series offers aviation enthusiasts a new collectible opportunity to commemorate their travels through U.S. and Canadian airports. Cards are available for collection at ACI-NA’s booth.
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SITA
Screenflex Portable Partitions, Inc.
Meet Your Keynotes
 
 
Keynote Speaker
Author and TalentSmart® Cofounder

Dr. Travis Bradberry is the award-winning co-author of Emotional Intelligence 2.0 and the cofounder of TalentSmart®, the world’s leading provider of emotional intelligence tests and training serving more than 75 percent of Fortune 500 companies. His bestselling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry is a LinkedIn Influencer and a regular contributor to Forbes, Inc., Entrepreneur, The World Economic Forum, and The Huffington Post. He has written for, or been covered by Newsweek, Time, BusinessWeek, Fortune, Fast Company, USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review.
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Today's Aviation Headlines

Just because you’re at a conference doesn’t mean the world stops. Centerlines LIVE will continue providing the latest industry news while Centerlines Today is on hiatus.  This section will feature the latest industry news so you don’t miss a beat while networking with old friends and new connections.

Orlando International could get new restaurants if contract extended: Orlando International Airport could say farewell to some older restaurants and welcome new brands, if it is willing to extend by five years a food and beverage contract that does not expire until 2019. Read more >>
 
Mexico flights help boost passenger traffic at Ontario airport: Passenger traffic was up 2.26 percent at L.A./Ontario International Airport in August, much of the spike having to do with increased travel to and from Mexico by two carriers. Read more >>
 
Aeroports de Paris is in the market to buy a few fixer-uppers: Aeroports de Paris’s plan for expanding its airport portfolio is to focus on the fixer-uppers — after investment funds and construction groups pushed the price of major hubs to dizzying levels. Read more >>
 
For travel planning, airport websites are a trove of information: The best way to find out which airlines fly where we want to go is to first visit that particular destination's airport website, which will list every airline that serves it. Read more >>
 
Shutdown now possible for Transaero, Russia's No. 2 airline: Russia's second-largest airline, Transaero, is in crisis after two creditors on Friday said they will file bankruptcy proceedings following the collapse of a takeover plan. Read more >>
 
Alaska Airlines CEO says his airline lost his bag: Alaska Airlines is so confident in its baggage delivery system that it became the nation's first major carrier to offer a guarantee to deliver your bag within 20 minutes of reaching the gate. So, Alaska Airlines Chief Executive Bradley Tilden was visibly embarrassed when he attended an airline summit last week in Washington, D.C. and admitted on stage that Alaska Airlines misplaced his bag during his flight to the summit. Read more >>
 
Germs on a plane but not where you might expect: The most unsanitary area on a commercial plane is the tray table — the same place you set down your food and drinks during a flight. Read more >>

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What to Expect

To enhance your conference experience, ACI-NA introduces the ACI-NA Conferences app! Available to all registered Annual Conference attendees, the ACI-NA Conferences app engages attendees and gives them the latest Annual Conference information on their mobile devices and tablets. Search the participant list, connect with attendees, customize your agenda, and much more! Get the app now by searching "ACI-NA Conferences" in the App Store or Google Play. The 2015 ACI-NA Annual Conference and Exhibition app is sponsored by CH2M.

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Stop by the Advocacy Center in the registration area to educate your member of Congress about the economic importance of airports and airport priorities in FAA reauthorization. Then, sign our petition at UpgradeMyAirport.com to tell Congress, "Enough is Enough!"
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World Duty Free Group
Paradies
Download the 2017 Conference Mobile App
Be sure to tweet comments and photos leading up to this year’s annual conference. Mention @airportscouncil and use the hashtag #airports15 and you may be the lucky recipient of a great giveaway!
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Thank You to the 2017 Annual Conference Sponsors
Yesterday's Happenings
Check out the full 2015 Conference agenda here.

Thinking Beyond Traditional Air Service – New Models, New Options: The last eight years have been difficult for many communities in retaining existing air services as airlines consolidated, exercised capacity discipline and changed aircraft types. While the growth of the ultra-low cost carriers has been a boon to some markets, airports have been forced to be creative and innovative in finding even more new types of air services. Hear from industry leaders about some of the latest in unconventional opportunities.

Making the Connection Personal: The ability to connect via mobile with virtually every traveller at every stage of the journey creates an unprecedented opportunity for airports to deliver a continually personalized and more relevant experience. In 2015, the SITA Passenger IT Trends Survey reported that 83 percent of passengers are carrying a smartphone and the penetration for mobile boarding passes is expected to double in the next 12 months. By the end of the session, you will hear from the experts on cutting-edge technologies and the ever-changing wave of innovation to allow you to succeed.

Taking Flight – The Latest from the Aircraft Manufacturers: Boeing and Airbus will be on hand to discuss their current and future product lines, including the plans for the A350, B787, B747-8, B777 and A380. Find out what upcoming aircraft variants may mean for your airport facilities and air service opportunities.

Rise of the Drones – What Do Unmanned Aircraft Systems Mean to You? Whether you call them unmanned aircraft systems (UASs), remotely piloted vehicles (RPVs), or even "drones," these new generation aerial vehicles are having broad and significant impacts on both the U.S. and Canadian aviation industry. In this plenary session, we’ll discuss the rapidly evolving roles and capabilities of UASs as well as the safety, regulatory, and operational issues associated with their use.

Let’s Get Real About Airport Real Estate Development: Does your airport have office buildings, warehouses, hotels or even a mall? What is the real estate development strategy for your airport? Many airports have vacant land and use innovative development ideas to help enhance non-aeronautical revenue. Airports are continuing to identify innovative ways to generate revenue with their assets and advocating for the commercial development of land not suitable or available for aeronautical activity. Hear from your peers and experts in the field on the latest innovative developments.
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On Location
The latest issue of the brand new Centerlines magazine hit mailboxes last week. Each topic and article were carefully selected to position Annual Conference and Exhibition attendees ahead of the curve. Plan to read each of the articles on your flight to LGB, including:

Glamour Meets Convenience at Long Beach: LGB Director Bryant Francis invites you to visit Long Beach Airport, the official 2015 Annual Conference Host Airport, while in sunny Long Beach. Read more >>

A Whole New Ballgame: Airports have always been in the business of finding and retaining air service. But as communities continue to deal with the ongoing aftereffects of airline consolidation, airports are coming up with fresh approaches to attract new air service and keep the flights they already have. Read more >>

The Dollars and Sense of Environmental Planning: Duration and cost vary, but all sustainable airport projects ultimately strive to make good sense. Read more >>

Enabling the Future - Technology for Tomorrow’s Airport: SITA says that by 2034, 7.3 billion people will be traveling through our airports. That’s equivalent to today’s total world population and more than double today’s number of air travelers. Read more >>

A Competitive Edge: When EDGE4VETS brings airports and veterans together, everybody wins. Read more >>

Building for the Orlando Experience: As Executive Director Phil Brown explains, multiple projects are underway that will take Orlando International to the next level. Read more >>

Seeing the Big Picture: Richard Haury named 2015 William E. Downes, Jr. Award Recipient. Read more >>
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