ACI-NA Centerlines Live

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Crisis Communication – the World Is Watching: The public’s fascination with aviation, a global news cycle that never ends, and the emergence of the citizen – or passenger – journalist have complicated traditional airport crisis response plans. Facing an incredible challenge like never before, airports must respond quickly and effectively to security incidents, accidents and other disruptions while maintaining public confidence to strengthen their reputation. Take advantage of this opportunity to learn from airport CEOs who have successfully led their airports through crisis in the middle of a media storm on issues that command international attention.

Tan Sri Bashir Ahmad Abdul Majid, Advisor, Malaysia Airports Holdings
Scott Clements, Former President and CEO, Fort McMurray International Airport
Arnaud Feist, CEO, Brussels Airport Company

Arnaud Feist is Chief Executive Officer and Board Member of Brussels Airport Company since February 2010. He joined Brussels Airport as Chief Financial Officer in 2005 soon after its privatization. In June 2013, Arnaud was elected President of the Board of the European Airports Association (ACI Europe), where he has been a Board member since 2011.  


Tan Sri Bashir Ahmad bin Abdul Majid is the Advisor of Malaysia Airports. He was the Aviation Advisor to the Ministry of Transport prior to joining Malaysia Airports.   


Scott Clements has served in the position of President and CEO of the Fort McMurray Airport Authority since January, 2010. In this challenge he has the task of implementing the bold vision of the Authority to meet the very strong growth requirements for aviation facilities and services and to become the Premier Regional Airport in Canada.  

Moderator James Cherry is a Montréal native and graduate of McGill University. He joined Aéroports de Montréal as president and chief executive officer in June 2001, and is a member of the board of directors of Aéroports de Montréal. He served a term as the chairman of the Airports Council International governing board and a member of the board of the Canadian Airports Council.


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